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  • How are reviewers describing this item?
    good, great, nice, clean and friendly.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 1,264 reviews as of our last analysis date on Jan 22 2020.


Most positive reviewquestion

Excellent hotel best Springhill I have stayed at. Close to Airport and attached restaurant (Outback) really serves me well. H...  Read More

Least positive reviewquestion

The good: the location of this hotel is good as it is close to Chicago O'hare and the L train blue line to downtown. The employ...  Read More

Most authentic reviewquestion

We love this Suite hotel. The "mini-suite" has a partial wall between the King bed and a roomy sitting area with an L-couch tha...  Read More

Least authentic reviewquestion

Not enough review data to provide meaningful insight.

Helpful Insights


    Posted by a reviewer on Tripadvisor

    We were not able to stay because the sounds of the trains, planes, and street traffic were not working for us.

    Posted by a reviewer on Tripadvisor

    The hotel itself is pretty average, breakfast is ok, exercise room unbearably hot and can’t move thermostat.

    Posted by a reviewer on Tripadvisor

    Upon arrival back at the station, a phone call will get the shuttle to pick you up at the bus exit in a few minutes.

    Posted by a reviewer on Tripadvisor

    Not here however as we asked for directions twice at the front desk and the following conversations went something like this.

    Posted by a reviewer on Tripadvisor

    Oh, im not sure where the nearest lou malnati's pizza is let me get my phone and ill google it.

    Posted by a reviewer on Tripadvisor

    A group of 4 men walk up and ask the same question.

    Posted by a reviewer on Tripadvisor

    Employee is getting frustrated and asks her co-worker for help.

Review Count History