Pros & Cons
Pros
The concierge is absolutely wonderful and super knowledgeable about the area and gives fantastic recommendations. Also, any requests such as umbrella rental, adding a microwave, or calling changing bed sheet at evening. Would highly recommend pendry t... Read More
The pendry is a must when staying at gaslamp. They also have a celebratory welcome drink! For fun dining and drink experiences- brunch at provisional and great drinks at fifth and rose. Nason's beer hall is another pendry restaurant offering drinks an... Read More
Top notch customer service from the friendliest check in team to the doormen to the restaurants and of course housekeeping. Staff members are class all the way, everyone greets you with an immediate smile. The property is beautiful and the staff is at... Read More
Cons
Hotel room was beautifully decorated but exceedingly small. Place is way overpriced. I’ve grudgingly come to accept these fees in places like hawaii.
No bottle opener in room. Room has an ice bucket, but mysteriously there is no ice machine. When i called room service get the silverware i got hung up on 3 times.
Overview
- How are reviewers describing this item?
great and nice. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 50.0% of the reviews are reliable.
- This product had a total of 1,957 reviews as of our last analysis date on Mar 10 2023.
Helpful InsightsBETA
Posted by a reviewer on Tripadvisor
The service spilled over to the onsite restaurants which btw had excellent food offerings
Posted by a reviewer on Tripadvisor
The other issue was i had asked about shopping in upscale boutiques and the gentleman only knew about lajolla and fashion valley mall chock full of luxury brands but not what i was looking for
Posted by a reviewer on Tripadvisor
I called the hotel and they connected me with tom in security
Posted by a reviewer on Tripadvisor
Coffee near the restaurant was complimentary until 1000
Posted by a reviewer on Tripadvisor
I highly recommend using the moet vending machine
Posted by a reviewer on Tripadvisor
The room was too small for one person let alone 2
Posted by a reviewer on Tripadvisor
We had a few suitcases and there was absolutely no room for them if we wanted to walk to the tiny bathrooms
Posted by a reviewer on Tripadvisor
Honestly cant see how these rooms were even 20sqm 200sqft