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Pros & Cons

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Pros

The concierge is absolutely wonderful and super knowledgeable about the area and gives fantastic recommendations. Also, any requests such as umbrella rental, adding a microwave, or calling changing bed sheet at evening. Would highly recommend pendry t...  Read More

The pendry is a must when staying at gaslamp. They also have a celebratory welcome drink! For fun dining and drink experiences- brunch at provisional and great drinks at fifth and rose. Nason's beer hall is another pendry restaurant offering drinks an...  Read More

Top notch customer service from the friendliest check in team to the doormen to the restaurants and of course housekeeping. Staff members are class all the way, everyone greets you with an immediate smile. The property is beautiful and the staff is at...  Read More



Cons

Hotel room was beautifully decorated but exceedingly small. Place is way overpriced. I’ve grudgingly come to accept these fees in places like hawaii.

No bottle opener in room. Room has an ice bucket, but mysteriously there is no ice machine. When i called room service get the silverware i got hung up on 3 times.

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Overview

  • How are reviewers describing this item?
    great and nice.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • Our engine has analyzed and discovered that 50.0% of the reviews are reliable.
  • This product had a total of 1,957 reviews as of our last analysis date on Mar 10 2023.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Tripadvisor

    The service spilled over to the onsite restaurants which btw had excellent food offerings


    Posted by a reviewer on Tripadvisor

    The other issue was i had asked about shopping in upscale boutiques and the gentleman only knew about lajolla and fashion valley mall chock full of luxury brands but not what i was looking for


    Posted by a reviewer on Tripadvisor

    I called the hotel and they connected me with tom in security


    Posted by a reviewer on Tripadvisor

    Coffee near the restaurant was complimentary until 1000


    Posted by a reviewer on Tripadvisor

    I highly recommend using the moet vending machine


    Posted by a reviewer on Tripadvisor

    The room was too small for one person let alone 2


    Posted by a reviewer on Tripadvisor

    We had a few suitcases and there was absolutely no room for them if we wanted to walk to the tiny bathrooms


    Posted by a reviewer on Tripadvisor

    Honestly cant see how these rooms were even 20sqm 200sqft

Review Count History
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