Kory was amazing with our visit to the beach!!! He was very helpful and patient with making sure we got what we wanted and chec...  Read More

Kory was amazing with our visit to the beach!!! He was very helpful and patient with making sure we got what we wanted and checking in to make sure we were comfortable and having a good time!! Amazing experience thanks to Kory!  Read Less

1 star because hospitality is not about having a beautiful pool. Had a genuine hotel hell experience for the entire stay. There...  Read More

1 star because hospitality is not about having a beautiful pool. Had a genuine hotel hell experience for the entire stay. There has not literally been not a single day when something would not go wrong during our stay at this hotel. Starting from hotel not being able to find a fully prepaid reservation, very shabby room, safe completely broken, not a single day we had a full set of towels. Not only didn't they did not fix the safe in 6 days but also hinted it was our own fault (yeah like I flew 10h to break your safe? ). Not even once anyone apologized, but after 3 days we got 2 free breakfast vouchers. Staff at the beach super lazy (30min waiting for towels! ) give you attitude. If I were a general manager of this hotel I would have resigned in shame.  Read Less

I've stayed at the National several times over the years, and just returned for another short stay. It's still the most beautif...  Read More

I've stayed at the National several times over the years, and just returned for another short stay. It's still the most beautiful and classiest place on the beach, and a lovely oasis of calm compared with all the noisy, wannabe-trendy places in the area. For starters, there is no more gorgeous pool in all of Miami Beach than the long pool at the National. It's stunning to behold and a joy to swim in. The public areas of the hotel, and the grounds, are true to their original 1930's design and totally elegant, and completely capture the magic of the tropical deco period. Food and service are excellent and staff are always friendly and welcoming. I would recommend staying in the cabana rooms, which have balconies and a lighter, airier feel than our room in the tower had this time around. But in general, everything at the National is always pretty perfect, and it's actually possible to have a restful stay at the hotel, in addition to soaking up the exuberant atmosphere of Miami Beach.  Read Less

Room was great very clean very relaxing pool atmosphere. Room service was great, located close to where everything is. I can sa...  Read More

Room was great very clean very relaxing pool atmosphere. Room service was great, located close to where everything is. I can say enough good things about Nick the pool attendant he always kept an eye out for anything we needed  Read Less