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Overview
  • How are reviewers describing this item?
    great, good, forte, english and nice.
  • Our engine has discovered that over 80% high quality reviews are present.
  • This product had a total of 8,648 reviews as of our last analysis date on Jan 31 2020.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Great food, very friendly people and great service by the staff. The property is beautiful the amenities and spa were wonderful...  Read More

Least positive reviewquestion

We were really disappointed with the service after an item miraculously disappeared from our room. It is a shame that you pay f...  Read More

Most authentic reviewquestion

Stayed there for 4 nights as part of the official conference hotel. Service is very bad. staff doesn't speak any english, only ...  Read More

Least authentic reviewquestion

Not enough review data to provide meaningful insight.


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Tripadvisor

    Nevertheless i expected a truly 5 star all-inclusive experience and it didn´t met my expectations.


    Posted by a reviewer on Tripadvisor

    Minor problems like the ones below should be avoided at this hotel category : 1) we were 2 people in a twin bed room, and it cost us 3 days to get toilette articles for 2 instead of 1 2) we were informed at the check in (not at reservation time) that there are a limited # of restaurant dinners -not buffet- included in the stay 3) the wine included at the meals is frankly bad .


    Posted by a reviewer on Tripadvisor

    And there are no options unless you pay additional for better ones.


    Posted by a reviewer on Tripadvisor

    So it is not an inclusive environment and to be worst stairs without handrails.


    Posted by a reviewer on Tripadvisor

    To have an idea how bad is service.


    Posted by a reviewer on Tripadvisor

    We waited 20 min to have someone there (i called reception 3 times).


    Posted by a reviewer on Tripadvisor

    Summary of other bad experiences: 1) it is all inclusive resort but they don’t replinish shampoo and hair conditioner and per receptionist this is only for another level of reservation (more absurd because the shampoo and conditioner were terrible), 2) food of pelo restaurant are not good (meat was like a rock to cut) and they don’t replinish often.


    Posted by a reviewer on Tripadvisor

    Always something was missing, 3) forget good wi-fi.

Review Count History
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