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Overview
- How are reviewers describing this item?
great and proud. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 32.6% of the reviews are reliable.
- This product had a total of 44 reviews as of our last analysis date on Dec 12 2019.
Helpful InsightsBETA
Posted by a reviewer on Amazon
By using analogies that are familiar to everyone she makes paying attention to the needs of customers a no brainer and simplifies the concepts that should be implemented across organizations and with every single interaction
Posted by a reviewer on Amazon
I really like how she makes reference to healthcare organizations as there has been a lack of attention paid to the real customer the patient for far too long
Posted by a reviewer on Amazon
So often in business we get tied up in the way we think the company should work
Posted by a reviewer on Amazon
Jeanne bliss simply sums up customer experience
Posted by a reviewer on Amazon
Jeanne bliss is the master on the topic of capturing the client voice and executing against it within an organization
Posted by a reviewer on Amazon
However the title is the master umbrella that no matter the situation start there and the right thing to do will follow
Posted by a reviewer on Amazon
Shame on me for not having reviewed her earlier wonderful books particularly chief customer officer and chief customer officer 2
Posted by a reviewer on Amazon
The argument here isn’t new – though ms
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