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HighlightsBETA
BETA
Quality
Good customer support just a poor quality product.
Pairing sensors to the hub takes several tries, items listed as compatible didn't work with the hub.
The app works, we can turn lights on and off, set fan speeds and open the garage door!
I have even asked several times if upgrading to the wink hub 2 would help with the issues i am having.
Packaging/appearance
Worked for 7 minutes out of the box.
I've spent to much money to just throw in the towel.
Competitiveness
So, i'm slowly changing over to a z-wave system which is working quite well being powered by a raspberry pi and a z-stick.
Fantastic product for a fraction of the price by some of the other smart home hubs.
Again, if you want basic on/off control of your lights and are not a techie person, this hub should be adequate, otherwise spen... Read More
I returned this item and replaced it with a samsung smarthings hub.
Remember, this is a closed system so outside of using generic z-wave device support, you are relying on wink to add support for... Read More
Couldnt afford another smartthings hub so i purchases a used wink hub (v1) for the mean time.
Overview
- How are reviewers describing this item?
connected, good, better and first. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- This product had a total of 1,846 reviews as of our last analysis date on Oct 18 2020.
DetailsBETA
BETA
Most positive review
Had a lot of problems they sent me the hub 2 it is worth the extra
Least positive review
I bought my Hub directly from Wink a couple of years back. For the first year or so I felt the Hub was very reliable, and a pro... Read More
Most authentic review
The folks that wrote the firmware didn't think some things through. For example, when the hub has network issues, their fix is ... Read More
Helpful InsightsBETA
BETA
Posted by a reviewer on Amazon
In the past year or so, it often goes through updates that fail or just simply looses connection to connected devices.
Posted by a reviewer on Amazon
When the hub finally comes back online, i often have to re-sync all the devices, which is extremely frustrating as those devices can often be far from the hub itself.
Posted by a reviewer on Amazon
I'm not sure if its a software or hardware shortcoming, but i would not recommend the wink hub to a friend at this point.
Posted by a reviewer on Amazon
It will not connect to the seperate parts of zwave
Posted by a reviewer on Amazon
Update: this update is long overdue-i use to like this but after less than a year, the connectivity issues were non-stop.
Posted by a reviewer on Amazon
There was a particular day that the hub completely disconnected and found out through wink support that their server was down.
Posted by a reviewer on Amazon
Prior to this incident- the hub had a firmware update- an update i was never able to complete.
Posted by a reviewer on Amazon
And their wink support personnel was a jerk.
Review Count History
Price History
