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Highlights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Quality


Good customer support just a poor quality product.

Negative Review

Pairing sensors to the hub takes several tries, items listed as compatible didn't work with the hub.

Negative Review

The app works, we can turn lights on and off, set fan speeds and open the garage door!

Neutral Review

I have even asked several times if upgrading to the wink hub 2 would help with the issues i am having.

Neutral Review

Packaging/appearance


Worked for 7 minutes out of the box.

Negative Review

I've spent to much money to just throw in the towel.

Neutral Review

Competitiveness


So, i'm slowly changing over to a z-wave system which is working quite well being powered by a raspberry pi and a z-stick.

Positive Review

Fantastic product for a fraction of the price by some of the other smart home hubs.

Positive Review

Again, if you want basic on/off control of your lights and are not a techie person, this hub should be adequate, otherwise spen...  Read More

Negative Review

I returned this item and replaced it with a samsung smarthings hub.

Negative Review

Remember, this is a closed system so outside of using generic z-wave device support, you are relying on wink to add support for...  Read More

Neutral Review

Couldnt afford another smartthings hub so i purchases a used wink hub (v1) for the mean time.

Neutral Review
Overview
  • How are reviewers describing this item?
    connected, good, better and first.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • This product had a total of 1,846 reviews as of our last analysis date on Oct 18 2020.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

Had a lot of problems they sent me the hub 2 it is worth the extra

Least positive reviewquestion

I bought my Hub directly from Wink a couple of years back. For the first year or so I felt the Hub was very reliable, and a pro...  Read More

Most authentic reviewquestion

The folks that wrote the firmware didn't think some things through. For example, when the hub has network issues, their fix is ...  Read More


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    In the past year or so, it often goes through updates that fail or just simply looses connection to connected devices.


    Posted by a reviewer on Amazon

    When the hub finally comes back online, i often have to re-sync all the devices, which is extremely frustrating as those devices can often be far from the hub itself.


    Posted by a reviewer on Amazon

    I'm not sure if its a software or hardware shortcoming, but i would not recommend the wink hub to a friend at this point.


    Posted by a reviewer on Amazon

    It will not connect to the seperate parts of zwave


    Posted by a reviewer on Amazon

    Update: this update is long overdue-i use to like this but after less than a year, the connectivity issues were non-stop.


    Posted by a reviewer on Amazon

    There was a particular day that the hub completely disconnected and found out through wink support that their server was down.


    Posted by a reviewer on Amazon

    Prior to this incident- the hub had a firmware update- an update i was never able to complete.


    Posted by a reviewer on Amazon

    And their wink support personnel was a jerk.

Review Count History
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Price History
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