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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

Good customer support just a poor quality product

Pairing sensors to the hub takes several tries items listed as compatible didnt work with the hub

The app works we can turn lights on and off set fan speeds and open the garage door

I have even asked several times if upgrading to the wink hub 2 would help with the issues i am having

Packaging/appearance

Worked for 7 minutes out of the box

Ive spent to much money to just throw in the towel

Competitiveness

So im slowly changing over to a zwave system which is working quite well being powered by a raspberry pi and a zstick

Fantastic product for a fraction of the price by some of the other smart home hubs

Again if you want basic onoff control of your lights and are not a techie person this hub should be adequate otherwise spend a ...  Read More

I returned this item and replaced it with a samsung smarthings hub

Overview

  • How are reviewers describing this item?
    connected, good, better and first.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • This product had a total of 1,846 reviews as of our last analysis date on Oct 18 2020.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    In the past year or so it often goes through updates that fail or just simply looses connection to connected devices

    Posted by a reviewer on Amazon

    When the hub finally comes back online i often have to resync all the devices which is extremely frustrating as those devices can often be far from the hub itself

    Posted by a reviewer on Amazon

    Im not sure if its a software or hardware shortcoming but i would not recommend the wink hub to a friend at this point

    Posted by a reviewer on Amazon

    It will not connect to the seperate parts of zwave

    Posted by a reviewer on Amazon

    Update this update is long overduei use to like this but after less than a year the connectivity issues were nonstop

    Posted by a reviewer on Amazon

    There was a particular day that the hub completely disconnected and found out through wink support that their server was down

    Posted by a reviewer on Amazon

    Prior to this incident the hub had a firmware update an update i was never able to complete

    Posted by a reviewer on Amazon

    And their wink support personnel was a jerk

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.
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