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Pros & Cons
Pros
The system itself is pretty hefty, and if you're no professional and need to hire one to help you install, prepare to account for installation costs. A pair of 3/4 inch sharkbite flex connectors were all i needed to make the connections to my house wa... Read More
Fleck 5600sxt does a much better job softening our water than our old morton softener. We live in the mountains and our water was 400+ hardness. It is a very heavy package and recommend help as the tank with resin in it is upwards of 180lbs.
Cons
The manual and instructions aren't exactly clear and organized. The guy answering the phone is incredibly rude and unhelpful.
Highlights
Quality
Very easy to install works great so far
My new softener is working great no more iron accumulating on things
Put this water softener in and water went to 25 hardness and the rashy skin went away in 2 days
My hardness was 46 and now according to the strips they provided a zero
Price
Excellent purchase and great price on amazon
I will be taking a sample in to retest at cost to see if that is accurate after a little longer time in use
This model may likely save you bunches in salt costs over its lifetime of use which means lots of to spend on other stuff
Shipping
They quickly told me how to correct the flow meter setting
Both times i reached out to the company and had the new part within 2 days free of charge
Fast shipping i received it before i was notified it was shipped how is that possible
Also the flow meter on my unit was set incorrectly to the wrong type they should check this at shipping time
Packaging/appearance
The new tank was larger and it came with 2 boxes each containing 32000 grains of the resin
Competitiveness
Fleck had toprated reviews from several research sources before buying this model
Overview
- How are reviewers describing this item?
easy, old, great, salt and better. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 115 reviews as of our last analysis date on Mar 25 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Our previous softener was way undersized
Posted by a reviewer on Amazon
This replaced a 17 year old water softener that had become an unreliable headache to keep functioning
Posted by a reviewer on Amazon
Also it could just be me and while it worked immediately it seemed like it took a good week or two before my water was really soft
Posted by a reviewer on Amazon
Company went out of their way to ensure customer satisfaction
Posted by a reviewer on Amazon
The setup however could be better because the instructions are generic across a number of their systems e
Posted by a reviewer on Amazon
It would be better to have instructions for a metered system separate from the unmetered ones or even for a specific unit
Posted by a reviewer on Amazon
Also the flow meter on my unit was set incorrectly to the wrong type they should check this at shipping time
Posted by a reviewer on Amazon
After that the meter was still off by about 50 very weird but torrey and doug were very patient and helpful even offering to send me a new flow meter at their cost
Review Count History
Price History
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