The fabric is a plush velvety velour, super soft and cozy. It is nice and soft and flexible. With a soft and fuzzy fabric cover, this pad works well to soothe aching body parts.

This is such an upgrade i am in somewhat of a state of shock. Anyways, it works perfectly otherwise.

It heats up very quickly and has good heating ability. I really appreciate the quickness that it can provide warmth and relief. I love how well this keeps me warm now that the nights are colder.

The 12” x 24” size is good for my lower back and legs. It also fits my whole back at once. The heating pad is also bigger than most other with 20 x 24 in size and has a pouch design for you to put your hands or legs inside.

Just unplug the pad from the cord and wash in cold water on gentle cycle then lie flat to dry. The whole pad is machine washable. Washing any kind of heated product always scares me that it'll come out broken.

The high level is at best lukewarm. I don't want to nock the product, its probably works for others. This product appears to be well made, but it does not get hot enough to provide any kind of relief.

Under no circumstance is a user to sleep on it. It is compact and lightweight until you plug it in. Trying to get it set up behind your back in a chair is close to impossible. It falls down or moves because the cord pulls it down.