Highlights
Quality
Automatic features included make life easy and you can basically let it run and turn on and off based on humidity levels
The unit is super quite and super efficient in clearing the water out of the air
After 16 months the humidity sensor malfunctioned
Unit is quiet and has 2 fan speed auto defrost and auto shut off
Price
They offered to replace the part at no cost despite the 1year warranty having elapsed by two months
Shipping
They responded quickly to messages and were super helpful
Contacted customer service and got a very quick reply from bonnie
Waykar customer service was quick to respond and is sending the part
We did have a small issue with it recently and contacted their customer service and they responded within the next day
Competitiveness
We wish more companies would adopt their customer service model and stand behind their products the same way
Overview
- How are reviewers describing this item?
great and easy. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 2658.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 73.6% of the reviews are reliable.
- This product had a total of 3,468 reviews as of our last analysis date on Apr 8 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I was having issues with mold growing in the wooden window frames but that stopped once i started using the dehumidifier
Posted by a reviewer on Amazon
Given my location in the pnw it is quite humid so its not surprising that the water reservoir has to be emptied each day
Posted by a reviewer on Amazon
The unit is a bit noisy but its a white noise so it doesnt disrupt our sleep
Posted by a reviewer on Amazon
They gave us several options to pick from and i am currently just waiting to receive a new unit in the mail
Posted by a reviewer on Amazon
You often dont find customer service like this anymore or without a lot of hassle for the customer so it was great to receive the service we did
Posted by a reviewer on Amazon
I’ve had the unit for over a year now
Posted by a reviewer on Amazon
I had a query regarding the accessory of the unit recently
Posted by a reviewer on Amazon
Reached out to customer service and they were helpful in resolving