Posted by a reviewer on Amazon

I use this bag for my daily commute to work either by car bike or public transit

Posted by a reviewer on Amazon

No big deal i will contact vaschy and see if i could get a replacement snap so that i could reattach it myself

Posted by a reviewer on Amazon

Dealing with their contact was easy and they were very supportive

Posted by a reviewer on Amazon

I had a missing piece on my bag it probably fell off

Posted by a reviewer on Amazon

If youre considering this bag you will not be disapointed

Posted by a reviewer on Amazon

I put 3 stars for durability because the backpacks straps broke after 4 months

Posted by a reviewer on Amazon

We had an issue with a magnet coming off sent them a picture and they sent out a new backpack

Posted by a reviewer on Amazon

I bought the green version but it came with a defect in the fabric