C

Company Review Grade:

Zupapa

117 Total Products

TÜV Approved Zupapa® 15FT 14FT 12FT Trampoline with Ladder & Pole and Enclosure net & Safety Pad...

Analyzed on

Sold by Zupapa

A

Fakespot review grade

A

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Pros & Cons

The AI used to provide these results are constantly improving. These results might change.

Pros

We are happy knowing safety is a huge priority to them! Kelly from customer service is first class to be there isfsomething goes wrong. I was responded to with hours from my first email regarding the replacement poles. I wish all companies had such ex... Read More

The kids love it and have been using it non stop! My son (7th grader) and his friends jumping all day long, no issue with jumping net or base. It helps him burn of some energy in between classes online.

The quality is excellent and have had no issues so far. Very satisfied. High quality net.

Trampoline is a great addition to your backyard. The netting is a must with little ones and gives us peace of mind. The 15 footer is perfect for three jumpers.

Cons

No video available for safump assembly. Using the assembly pdf, some of the grammer used makes it hard to understand. For as expensive as this product is i expect an easier way to communicate with this company.

Inadequately sewn buckles and the lack of a top seam are the culprits. It has a weight limit of 330 lbs but the material holding the springs are failing. Kids are just hard on it. They lose their balance or someone else bounces them high and they grab... Read More

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality

This is a company that i will enthusiastically recommend for the quality of their product and unsurpassed customer service

The quality is excellent although we had an issue with the size of the spring cover that was corrected very quickly by the cust... Read More

I did it by myself which was not too bad with the exception of the poles and safety netting

We went with the biggest 16 foot one for our 4 kids

Price

The trampoline was definitely worth the price

Shipping

Apart from arriving in 3 separate boxes on 3 different days and one of the boxes was torn open and missing parts … all of which... Read More

Surprisingly the company offered to ship us free parts and we pay a minimal shipping fee

Packaging/appearance

There was a teeny hole in the jumping pad when it came out of the box so i contacted customer service for help

Competitiveness

One of the boxes arrived with a 6inch gaping hole at the end

Overview

How are reviewers describing this item?
net, easy, new, great and quality.

Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.

Our engine has discovered that over 90% high quality reviews are present.

This product had a total of 1,023 reviews as of our last analysis date on Apr 8 2023.