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Pros & Cons
Pros
Great instructions and ez install. Easy to set up and works great. The manual is so clear and straight forward no unnecessary wording or work to install.
The customer service is awesome! But the most outstanding part of using this particular gate opener is their unbelievable customer service. They are very fast at shipping the products. Operation is smooth and quiet. Btw, the used 'competitor brand' op... Read More
This is the second one of these i have. The other is an a5 and this one seems much quicker. When you order you also need to order the 24 volt adapter unless your using two batteries.
Seems sturdy and works perfect. Took a few tries to get my gate right but mostly bc of the size gate and limitations of the location. The metal plates for mounting opener is about 1/4 plate metal.
Cons
Took days to install, definitely not easy to set up. It is impossible to get tech support because it is already installed. Only worked for 2 weeks. Now new problem today, the drive gear is binding.
Highlights
Quality
Amazed at the quality of the product the metal plates for mounting opener is about 14 plate metal
I was pleasantly surprised with the prompt response and friendly service
We will buy form topens again not o lu for the product quality
I had an issue with the opener not stopping where i had it set to stop
Price
Works great easy to program remotesalso remote controls have great reachgreat price love it
This price is amazing but the most wonderful thing was dealing with chelsey
Shipping
They are very fast at shipping the products
Customer service is fast at responding to your questions
Packaging/appearance
Its gonna make my life better and less annoying now than getting out opening the gate and then moving the vechicle out repeatin... Read More
Competitiveness
Didn’t know it requires a 24v dc souce to work
Nancy replied to in a timely manner and said they would work but to make sure i used a 30w solar panel
This is a heavyduty single gate opener
Overview
- How are reviewers describing this item?
great, easy, open and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 273 reviews as of our last analysis date on Oct 11 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Remote controls does not work every time even at close range
Posted by a reviewer on Amazon
Everything went together just fine except the arm was frozen in the open position
Posted by a reviewer on Amazon
After a couple of back and forth conversations with topens customer service they decided to replace the arm
Posted by a reviewer on Amazon
The topens is not the quality of unit that the usa automatic is but works great for residential use
Posted by a reviewer on Amazon
Sept 6 the gate would not open sent an email to tech support that same day
Posted by a reviewer on Amazon
They responded quickly and worked with me until the issue was 100 resolved
Posted by a reviewer on Amazon
I got the topen gate opener a8 heavy duty
Posted by a reviewer on Amazon
Happy that there was mounting holes to mount the control box but the ac power supply does not have any mounting holes to mount box and it dont come with the opener
Review Count History
Price History
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