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Pros & Cons
Pros
Attaching and removing the rack to/from the hitch is relatively easy (though it takes a little wiggling to pull out even with the hitch lock fully turned out), and very secure. There is a knob to tighten the rack once it is inserted in to the hitch.
Tilt feature is more than adequate to open the hatch of a bmw x3. Rack folds down nicely, to open tailgate of our tribeca suv. It can also be folded away from the vehicle (pivot point near the hitch) to access a car hatch/trunk as well. Back to the pa... Read More
This is a great option for small vehicles with a low tounge weight limit. We use the helium to haul kids bikes on our smaller car and it's perfect for this purpose. Very easy to install and remove from vehicle.
The retractable cable lock is nifty and convenient. Built in lock cable, very easy to use. Locking mechanisms are awesome.
Cons
The rubber ratchet straps are a masterpiece of poor design. The rubber straps need to be completely re-designed. Uses an industrial type rubber hold down harness as opposed to bungee cords which degrades in due time.
Thule needs to be upfront with its limitations and it’s customers. No empathy. Would avoid thule at all costs.
Highlights
Quality
As for the quality it seems to be very sturdy and i am hoping easy to use
Aside from these limitations i am very happy with the product and its very lightweight making it easy to install and not add to... Read More
Small frames dont work easily with the product
The rack clears the spare tire but the tailgate cannot be opened with the rack installed
Price
What i did not expect was a failure of the antisway ratchet system that almost cost me the loss of the bike on the highway
Shipping
It was close to blowing through the shipping box
Competitiveness
Thule has always been known to make excellent highquality products
Overall this is a highquality bike rack
I had to use utube to see how to set it up
For the sake of the lives of your customers
Overview
- How are reviewers describing this item?
easy, great, down and secure. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 2.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 336 reviews as of our last analysis date on Jan 9 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It takes about 78 minutes to remove my bikes disconnect the rack and store everything
Posted by a reviewer on Amazon
In the long history of assembly instructions these are the worst ever
Posted by a reviewer on Amazon
Someone in management decided that egyptian hieroglyphics were a good idea so all you get is nearly indecipherable pictograms
Posted by a reviewer on Amazon
But no my life has been blighted
Posted by a reviewer on Amazon
There is an 34antisway cradle34 to fit against frame and secure with ratcheting strap
Posted by a reviewer on Amazon
However the frame will not position in the cradle due to frame shape so its not nearly as effective
Posted by a reviewer on Amazon
Could just be my bike which is a giant revolt but thats a pretty standard bike frame nothing weird
Posted by a reviewer on Amazon
Since then i learned that bike makers recommend a different type of rack that does not grip the frame
Review Count History
Price History
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