I hate poor quality but hate bad customer service more.

I hate poor quality but hate bad customer service more.  Read Less

Have had no technical issues with the product.

Have had no technical issues with the product.  Read Less

I will be sure to tell everyone that is looking for a quality stove to look elsewhere.

I will be sure to tell everyone that is looking for a quality stove to look elsewhere.  Read Less

Unless you are a martial artist and train nukite by driving your fingers into a bucket of sand, the scotchbrite can be hard of ...  Read More

Unless you are a martial artist and train nukite by driving your fingers into a bucket of sand, the scotchbrite can be hard of the fingers, so use the handle of a wooden spoon to scrub in the corners.  Read Less

We have had this for one year and has several nice features, but 2 of the pads underneath the iron grate melted & created mess.

We have had this for one year and has several nice features, but 2 of the pads underneath the iron grate melted & created mess.  Read Less

It must have gotten too hot for the pads and they disintegrated/melted leaving a black residue coating the surface requiring st...  Read More

It must have gotten too hot for the pads and they disintegrated/melted leaving a black residue coating the surface requiring steel wool to remove.  Read Less

Clean magic eraser works well for the general amber haze & a scotchbrite for the heavier stuff.

Clean magic eraser works well for the general amber haze & a scotchbrite for the heavier stuff.  Read Less

One button goes out at least annually for a repair cost of $150.

One button goes out at least annually for a repair cost of $150.  Read Less

We have several thermador products and i wish we had saved some cash and bought a different brand.

We have several thermador products and i wish we had saved some cash and bought a different brand.  Read Less

I would definitely avoid the thermador brand.

I would definitely avoid the thermador brand.  Read Less