Highlights
Competitiveness
As a customer sevice manager i took some of what i learned into my trainings
Overview
- How are reviewers describing this item?
great, good, positive and most. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 398 reviews as of our last analysis date on Sep 5 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
It emphasizes the positive aspects of saying no which ultimately results in a respectful delivery of your no
Posted by a reviewer on Amazon
Listening to the audiobook was especially nice because i believe it was narrated by the author himself
Posted by a reviewer on Amazon
Im a mediator primarily for divorce cases
Posted by a reviewer on Amazon
The next step is to say no is a way that is emphatic and to stick to your no so as not to cave to the other sides pressure
Posted by a reviewer on Amazon
This yes no yes approach may sound simple but it is not
Posted by a reviewer on Amazon
I absolutely love the wise and sound ways to express my no in different circumstances
Posted by a reviewer on Amazon
Who in the world would conceive writing an entire book about the word no
Posted by a reviewer on Amazon
I got from the book that we have to develop a knack for saying no in our lives because it allows us to create what we want protect what we value and change what does not work