TOP PRODUCT
What does this mean?Pros & Cons
Pros
This book captures everything true customer service should be about. It gives step by step instructions,great real examples and it provides life lessons. I highly recommend this book to anyone who cares about their customers.
If your company wants loyal customers, you need the celebrity experience! Great ideas for every business. Neat and concrete ways to begin a journey to providing the best for customers. Of course, we hope our small business grows into a big business, a... Read More
Cons
These people who write about hype certainly try to practice it, but i would prefer that the reviews be honest and from people who actually read the book.
Highlights
Quality
In my opinion this book should be required reading for every business owner and every person who deals with the public
Thank you donna for putting eldercare in with the big boys where it deserves to be
Price
It provided great ideas for improving my customer service including many that cost little money
Competitiveness
Learn how to make your customers feel important and you will have success
I highly recommend this book to anyone who cares about their customers
Cutting on how to teach my employees to treat our customers as though they were celebrities
If your company wants loyal customers you need the celebrity experience
Overview
- How are reviewers describing this item?
great, every and red. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 41 reviews as of our last analysis date on May 18 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
This is a pretty good book but she needs to quit poopoohing the idea that it takes plenty of personnel and lots of money to do this
Posted by a reviewer on Amazon
The ritz book tells that at luxury hotels the standard is at least one staff member per room not one nurse for 5 patients and one nurses aid for 20 like most hospitals do
Posted by a reviewer on Amazon
No amount of red carpet is going to make up for not enough staff
Posted by a reviewer on Amazon
Yes yes we all need to be aware of treating each other better and her thoughts and examples of this are brilliant but for once donna stood out above the rest by pointing out that the celebrity experience applies to our elders too
Posted by a reviewer on Amazon
Eldercare sharing print time with starbucks imagine that
Posted by a reviewer on Amazon
Cutting on how to teach my employees to treat our customers as though they were celebrities
Posted by a reviewer on Amazon
I was not a third of the way through when i realized i already wanted to read the book again
Posted by a reviewer on Amazon
If you think youre giving your customers the best customer service think again
Review Count History
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