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Highlights
Quality
Taking a moment to phrase a question nicelywith kindness and respectand saying it with the right intonation makes a big differe... Read More
From my experience those figures ring absolutely true
Competitiveness
This book is filled with so much useful advice not just in how to persuade others but in how to become a trully fabulous person... Read More
Well presented ideas the concepts here explained really work in the real world
Overview
- How are reviewers describing this item?
great, good, easy, better and useful. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 271 reviews as of our last analysis date on Jan 16 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
This should be taught in schools
Posted by a reviewer on Amazon
Just a little side note there are a few typos and missed words here and there that the edirors might want to spruce up
Posted by a reviewer on Amazon
It also teaches us how to be assertive which is a better way of moving forward in life without swaying from passiveness and aggression which invariably makes us feel unhappy and somehow cheated
Posted by a reviewer on Amazon
Bob burgs attitude toward people seems to be be kind to others before they can be kind to you
Posted by a reviewer on Amazon
Also no index no glossary and no bibliography at the end of the book although this is a minor flaw
Posted by a reviewer on Amazon
Nevertheless as this book points out the secret is logic
Posted by a reviewer on Amazon
After reading this book on vacation last week i returned home to immediately be confronted with a poor customer service experience
Posted by a reviewer on Amazon
My typical response would be to immediately make an angry phone call or send a scathing email but i decided to implement many of bobs suggestions instead and the outcome couldnt have been better
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