“ Barry k sorry, i have followed everything you told me to, but the camera keeps changing to b&w, i have reset, i have factory reset, i have uninstalledreinstalled, and it will be in color once in a while, then reverts back to black and white, in addition the download of a better camera program tostop the jitters, down loads, but keeps wanting to install over and over again even though i have installed it at least 5 timesi would like to return this product, i believe it is defective perfect! ”