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Pros & Cons
Pros
Very satisfied with service and product. Delivered as promised, excellent.
Replaced this on a montana bigsky and was a direct replacement. East to install but don't forget to order 1/2 inch pipe fittings. It's somewhat heavy and awkward so having someone to assist with lifting off the old and placing the new would be handy. ... Read More
Works perfectly. Works great and keeps water nice and hot.
Bought a gas and a/c model to save $ on propane. Helps that it was a good 300 bucks cheaper than at the rv store. With suburban, the opening required is the same size for 6 through 13 gallons.
Cons
Several burnt components as well as burnt board. This one was replaced under warranty in august of 2015 due to a leak.
Be very careful ordering from amazon. Suburban manufacturing build these items very cheaply. Airxcell has no direct line to customer support.
Highlights
Quality
Works great and keeps water nice and hot
Simple plug and play unit that i was able to install by myself
My last unit lasted 3 years of continuous use before rusting through
Front was bent and didnt fit opening without major modifications
Price
Helps that it was a good 300 bucks cheaper than at the rv store
Bought a gas and ac model to save on propane
A little pricey but is installed and working well
Shipping
The company was very quick with shipping the water heater
Came fast and was exactly what i expected
Thanks for shipping it out right away
Finally delivered by usps instead of ups who ground transported it
Packaging/appearance
Unit arrived in excellent packaging and included directions
Overview
- How are reviewers describing this item?
great, easy, hot, good and new. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 212 reviews as of our last analysis date on Feb 14 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Also outside grill door not included
Posted by a reviewer on Amazon
Different cover over the fule
Posted by a reviewer on Amazon
Its over 25 pounds for sure
Posted by a reviewer on Amazon
I bought 2 of them one for a 5th wheel and one for a hybrid
Posted by a reviewer on Amazon
With suburban the opening required is the same size for 6 through 13 gallons
Posted by a reviewer on Amazon
You must have extra room intetnally if you want to go to a bigger tank
Posted by a reviewer on Amazon
We went from a 10 gal to 12 and 6 gal to 12 with no problem
Posted by a reviewer on Amazon
Buy extra anode rods we only get a year out of them
Review Count History
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