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Highlights
Quality
Ill admit the chair was more expensive than i wanted to pay but i will attest that i am thrilled with the results
Love the chair help with the back and bottom
Overall i am very happy with the purchase quality is top notch as expected at this price point
But once they recognized the issue they went above and beyond to make sure i was satisfied with the resolution
Price
Eventually i had to return it and once i saw the price to buy one i opted for a cheaper 275 chair from office depot
Have gone through my share of low cost 200300 chairs which ultimately fail after 23 years
Shipping
I really believe that my issues may have even been caused by shipping mishandling and not necessarily at the fault of the deli... Read More
Packaging/appearance
The packaging wasnt all that great either not what i expected for a fully assembled product at least
So unless you cant take it out of the box dont pay them an additional 50
Rolled it into a ups store and paid them 50 so they would deal with the packaging and getting it back to amazon because that ma... Read More
With all of that out of the way pay attention to this statement
Competitiveness
Especially when wirecutter recently rated the best office chair of 2021
Additionally amazon has a 30day return window for a reason please use it vs throwing a tantrum in the comments
So the chairs took a beating and none of them really held up to the price
Overview
- How are reviewers describing this item?
comfortable, lumbar, good, great and adjustable. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 899 reviews as of our last analysis date on Sep 30 2021.
Helpful InsightsBETA
Posted by a reviewer on Amazon
However one chair came with the lumbar disks on either side of the chair in the back with the lumbar bar that can be moved up and down and one chair did not come with the lumbar bar
Posted by a reviewer on Amazon
Hello alli personally dont own the gesture
Posted by a reviewer on Amazon
As with most if not all of the latest chair models the gesture has a 12 year warranty on pretty much any part on there
Posted by a reviewer on Amazon
Some have mentioned issues to creaking seats damaged arms when arrived and possibly other issues
Posted by a reviewer on Amazon
Those can be fixed and replaced
Posted by a reviewer on Amazon
You need to contact steelcase directly and if no response their site should showgive the closest steelcase dealer
Posted by a reviewer on Amazon
Who would be the one to send out a tech to fix the chair or issue a reportwarranty claim
Posted by a reviewer on Amazon
I go to businesses to homes all the time for this and as long as its under warranty the part and labor is covered
Review Count History
Price History
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