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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Ill admit the chair was more expensive than i wanted to pay but i will attest that i am thrilled with the results


Love the chair help with the back and bottom


Overall i am very happy with the purchase quality is top notch as expected at this price point


But once they recognized the issue they went above and beyond to make sure i was satisfied with the resolution

Price


Eventually i had to return it and once i saw the price to buy one i opted for a cheaper 275 chair from office depot


Have gone through my share of low cost 200300 chairs which ultimately fail after 23 years

Shipping


I really believe that my issues may have even been caused by shipping mishandling and not necessarily at the fault of the deli...  Read More

Packaging/appearance


The packaging wasnt all that great either not what i expected for a fully assembled product at least


So unless you cant take it out of the box dont pay them an additional 50


Rolled it into a ups store and paid them 50 so they would deal with the packaging and getting it back to amazon because that ma...  Read More


With all of that out of the way pay attention to this statement

Competitiveness


Especially when wirecutter recently rated the best office chair of 2021


Additionally amazon has a 30day return window for a reason please use it vs throwing a tantrum in the comments


So the chairs took a beating and none of them really held up to the price

Overview

  • How are reviewers describing this item?
    comfortable, lumbar, good, great and adjustable.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 899 reviews as of our last analysis date on Sep 30 2021.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    However one chair came with the lumbar disks on either side of the chair in the back with the lumbar bar that can be moved up and down and one chair did not come with the lumbar bar


    Posted by a reviewer on Amazon

    Hello alli personally dont own the gesture


    Posted by a reviewer on Amazon

    As with most if not all of the latest chair models the gesture has a 12 year warranty on pretty much any part on there


    Posted by a reviewer on Amazon

    Some have mentioned issues to creaking seats damaged arms when arrived and possibly other issues


    Posted by a reviewer on Amazon

    Those can be fixed and replaced


    Posted by a reviewer on Amazon

    You need to contact steelcase directly and if no response their site should showgive the closest steelcase dealer


    Posted by a reviewer on Amazon

    Who would be the one to send out a tech to fix the chair or issue a reportwarranty claim


    Posted by a reviewer on Amazon

    I go to businesses to homes all the time for this and as long as its under warranty the part and labor is covered

Review Count History
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Price History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.