Posted by a reviewer on Amazon

I called on memorial day thinking i would just leave a message when alexa answered

Posted by a reviewer on Amazon

She went above and beyond by emailing me after the tracking indicated i had received the fan to make sure i got it

Posted by a reviewer on Amazon

Then after the fan was installed

Posted by a reviewer on Amazon

I heard a popping sound when i initially turned the fan on

Posted by a reviewer on Amazon

I emailed alexa and once again she responded within an hour letting me know that meant the screws were not tight enough

Posted by a reviewer on Amazon

You don’t find customer service like this

Posted by a reviewer on Amazon

Had some trouble with noise and alexa in customer service stuck with me until we figured it out

Posted by a reviewer on Amazon

I bought this fan at a discounted rate from amazon because it said that the original packaging was damaged and was repackaged