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Pros & Cons
Pros
The handheld shower is a bonus. Shower pressure great the wand is restricted somewhat. Only thing i am not very satisfied with is the handheld showerhead.
You have to get lucky with the depth you install the drop ear elbows at for each of these. The square fixture arms hit the tile exactly when fully pushed on to the gasket/socket thing.
Cons
Customer service is awful for this company. The "warranty" the product supposedly has is a joke. No issues with seller refunding my money quickly.
Poor quality chrome and not stainless steel. Head, hand held, nozzle, and hose have peeled.
Pressure is non existent.
Highlights
Quality
Easy install and the product seems to be well made and works perfectly
Easy installation and design good quality andi have never had to return any due to defects
There is no reason for a finish coming off this early in order to repair this i need to hire a plumber and buy new fixtures
Our handle and knob had become discolored due to hard water deposits and gigi sent us new pieces in the mail
Price
First of all i thought that for the price it could not be any good
Price was excellent because i purchased on a black friday sale and ended up paying less than 100 for it so i would say well wor... Read More
Shipping
I am also satisfied with the excellent and prompt customer service that i received from sofia
I needed the wall mount shower arm and got the ceiling mount so i went to their website and chatted with customer support and g... Read More
I was missing the 2 check valves but sunrise customer service was very helpful and are sending them out to me
We had 2 issues and contacted the company for the same and they were very quick to send us the replacement parts honoring the warranty
Packaging/appearance
I was pleasantly surprised when i unpacked it how great it was packaged
I like the look of the shower system in our newly remodeled bathroom
The package comes with the 1234 wall mount arm
Competitiveness
The quality is very good imo better than others
I have done another bathroom remodelling i wish i used this brand
Overview
- How are reviewers describing this item?
great, good, quality, easy and made. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 1567.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 54.0% of the reviews are reliable.
- This product had a total of 11,037 reviews as of our last analysis date on Mar 25 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I bought 2 and have only installed one but havent been able to use it yet
Posted by a reviewer on Amazon
If i run across any issues ill update the review if it lets me
Posted by a reviewer on Amazon
Instructions are terrible and dont match the parts but if you cant figure it out maybe you shouldnt be installing it yourself
Posted by a reviewer on Amazon
Im guessing the instructions are for an older design
Posted by a reviewer on Amazon
Instead it comes out of the wall
Posted by a reviewer on Amazon
Only issue i have had the paint has come off on the handheld shower devise but going to reach out to the company about that
Posted by a reviewer on Amazon
I cannot highly recommend this enough
Posted by a reviewer on Amazon
I was missing the 2 check valves but sunrise customer service was very helpful and are sending them out to me
Review Count History
Price History
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