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Pros & Cons
Pros
Used this for a weekend babysitting our nephews and slept very well. With the adjustable settings and never flat pump, this bed is better for me than much more expensive traditional or memory foam.
This is the smoothest and best customer service experience i have ever had. And, if for some bizarre reason that something goes wrong with it, the customer service is exceptional.
The latter has a lot of intrinsic value right off the bat. I like the comfort and convenience of air mattresses.
The air mattress is easy to inflate and deflate. Despite a few hiccups it's still the best air mattress i've ever had.
When i contacted customer service, she expedited the shipping so we would receive it asap. Unpacked it, set it up, and was laying on it in less than 10 minutes.
Cons
My problem is that i waited too long to make my concerns known to them. Hopped to get a year out of it. The seal around the pump unit is very flimsy and weak.
Highlights
Quality
The mattress is great easy to inflate very durable
It worked great with the autoinflate and the boost pump ran efficiently to combat the cold air that was deflating the mattress
It unfortunately had a faulty secondary motor and it suddenly started losing air very quickly
I bought a highquality mattress but after a few days of use the inflation pump stopped working
Price
Got anywhere from 100 to 150 inflations before a seam let go
I was going to return and purchase another one but the price went up 30
This one is worth the money because it constantly fills with air to hold the firmness
Shipping
They are quickly sending me a replacement and i’m very happy
Customer service responded back in a timely manner and resolved my issue for me right away by sending me a new replacement whic... Read More
I got the cloudnine series twin xl within 2 days of ordering
We have out of town guests coming which is why i purchased this and when i told her that she expedited the shipping so we would... Read More
Packaging/appearance
Unpacked it set it up and was laying on it in less than 10 minutes
It is possible that amazon sent me a returned defective product because the package i received was poorly sealed with cellophan... Read More
Competitiveness
With the adjustable settings and never flat pump this bed is better for me than much more expensive traditional or memory foam
As a small business owner myself i like to deal with family businesses when possible as they usually have better customer servi... Read More
I own a different brand in a larger size that has never made such a sound
Overview
- How are reviewers describing this item?
great, comfortable, secondary and first. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,431 reviews as of our last analysis date on Feb 29 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
We purchased two of these mattresses but encountered an issue with one of them and the company took it right back and sent a replacement
Posted by a reviewer on Amazon
The seam ripped the first night
Posted by a reviewer on Amazon
I messaged them in the middle of the night and had a message in the morning to call
Posted by a reviewer on Amazon
They shipped it and it arrived the 2 days later
Posted by a reviewer on Amazon
It would have arrived the next day but that was 4th of july
Posted by a reviewer on Amazon
It developed a hole in the seam but they replaced it no questions asked
Posted by a reviewer on Amazon
I purchased this so i could accommodate an overflow of guests for a weekend i really didn’t have any expectations for the blowup mattress… but as it turns out my guests told me that it was super comfortable and wondered where i had got it
Posted by a reviewer on Amazon
I bought this mattress in july 2023 for occasional use e
Review Count History
Price History
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