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Pros & Cons
Pros
Overall i am very pleased with the purchase and would 100% buy again. The customer service was top notch.
Really comfortable air mattress, easy to inflate.
Cons
Mattress leaks air and doesn't stay inflated overnight. Air seems to leak from the dial knob. Pretty pricey for 3 nights’ rest.
It is disappointing how easily the mattress tears at the seams. Defective design / materials. Company needs to invest in better materials/seams. I contacted customer service and was sent two new replacements.
It's not like people use these things every day. This is just wack. Don't bother. Pretty irritated.
Highlights
Quality
Very good mattress was not disappointed with quality
The built in air pump is awesome and makes inflating and deflating really easy
I purchased this and after less than 2 months of owning it would not hold air
It’s not slippery and inflates incredibly quickly
Price
If you are looking for a great priced air mattress look no further
Shipping
I had an easy ordering process and the mattress arrived quickly
Had an issue with our air mattress and they provided phenomenal customer service
I called the number provided by amazon and the customer service called back the next morning and replaced the defective mattress
I received both a phone call and an email first thing saturday morning to address my issue and informing me that they would be ... Read More
Competitiveness
She i solder so i added a mattress topper and now the air mattress is better than my regular mattress from a well known mattres... Read More
I reached out to soundasleep and the customer rep casey was fantastic
Overview
- How are reviewers describing this item?
easy, comfortable, great, first and new. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 73.5% of the reviews are reliable.
- This product had a total of 60,210 reviews as of our last analysis date on Apr 23 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
We had a minor issue and they were on top of it within 24 hours
Posted by a reviewer on Amazon
Mine came with a slow leak so it goes flat after about 2 hours
Posted by a reviewer on Amazon
Ordered the first bed due to all the great reviews and there was a leak on the first inflate
Posted by a reviewer on Amazon
I did have to make sure i had a long enough extension cord to reach into the tent because you have to put more air in it every couple days
Posted by a reviewer on Amazon
My warranty was going to run out for my mattress in 4 days
Posted by a reviewer on Amazon
A tear in the seam could not be repaired by me
Posted by a reviewer on Amazon
The communication by casey was excellent as after talking to her the emails i received were top notch
Posted by a reviewer on Amazon
There is something to be said about old school customer service
Review Count History
Price History
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