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Pros & Cons
Pros
Mattress works great! Our second mattress from this supplier, definately recommend. It's unfortunate the product did not hold up as i anticpated, but given how the issue was handled i have no qualms about buying from them again. I also like that the a... Read More
Bought the camping series mattress to use in my rv. It's high enough off the ground to make getting up a breeze. The storage bag is generous and easily fits bag in with room for a compressible pillow if desired.
The pump is super easy to use, the valve design is great, and inflation/deflation and repacking is a breeze. The inflation and deflation system works very well with the included rechargeable inflator. It only takes about 30-45 seconds to inflate compl... Read More
Elias, a pleasant man called me back same day and took care of all my problems. Gabriel is a great rep! Outstanding company. Elia.
Cons
it has an odd valve that's hard to fill with other pumps. Had 2 punctures after the first use. It somehow leaks the air even if you don't sit on it.
When partially deflating for 3 hours it resembles a * high schooler's waterbed from the early 90's. This means you're in an awful posture and you will be aching. It also means you have to reinflate if you don't want to try to fall back asleep.
Highlights
Quality
Comfortable and sturdy no holes and ive used one of them dozens of times camping outdoors at friends houses or even in my car
The twin which i migrated to after the kids woke up was nice and firm all night
The air pump on our first mattress quit working within a few uses and the mattress wasnt staying as firm as we wanted
Air mattresses are very susceptible to leaks and luck of the draw resulted in an uncomfortable nights sleep
Price
Overall good value for money and great support
The mattresses are a great deal they’re very comfortable and convenient to set up
This was not worth the extra money
I have not had my camping series queen very long was disappointed to see that a 100 air mattress has leak issues just like a 20... Read More
Shipping
They were very fast super helpful and understanding
Customer service at soundasleep resonded very quickly and sent out a replacement pump
Had a problem with an air matress i purchased and within 5 minutes of calling they were sending a new unit
Online form with amazon order one call and very quick callback and that all it took to get one sent my way
Packaging/appearance
Furthermore they told me it would not be necessary for me to pack up and return the original mattress
Competitiveness
After researching newer options i came right back to this queen camping model for its flexibility for car camping at campground... Read More
This air mattress is superior to those 50 intex ones
If every company had customer service like that of sound asleep it would be a much better world
Overview
- How are reviewers describing this item?
great, comfortable, first, new and inflated. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,388 reviews as of our last analysis date on Feb 1 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Used the mattress a few times and unfortunately it popped after the fourth time i called to inquire about disposal instructions and in addition they sent a few mattress for free under the warranty that automatically comes with the purchase
Posted by a reviewer on Amazon
My air pumps for both my mattress no longer carried a charge
Posted by a reviewer on Amazon
And she immediately sent me a replacement without even asking me to send the defective one back never before have i been treated so good by an online company
Posted by a reviewer on Amazon
I have not had my camping series queen very long was disappointed to see that a 100 air mattress has leak issues just like a 20 one may have
Posted by a reviewer on Amazon
But i decided to check the manufactures warranty before resorting to liquid pvc and they are sending a whole new one out with very little lift needed from me
Posted by a reviewer on Amazon
Online form with amazon order one call and very quick callback and that all it took to get one sent my way
Posted by a reviewer on Amazon
I had some issues with the queen as it would not hold air despite multiple refills and ensuring the valve was in the correct position
Posted by a reviewer on Amazon
I contacted attempted to replace but past deadline with amazon
Review Count History
Price History
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