What does this mean?Overview
- How are reviewers describing this item?
sent, same, said and fixed. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has determined that the review content quality is high and informative.
- Our engine has analyzed and discovered that 75.8% of the reviews are reliable.
- This product had a total of 76 reviews as of our last analysis date on May 21 2020.
Helpful InsightsBETA
Posted by a reviewer on Amazon
No joke i sent a broken screen in on a surface laptop and had it repaired and back in my hands the same week
Posted by a reviewer on Amazon
Sadly the last time i used the warranty the laptop could not be repaired
Posted by a reviewer on Amazon
The laptop was pretty much thrown out and hit a cement pole on its way down
Posted by a reviewer on Amazon
Keyboard was dented in frame was bent nothing worked on it no display just the sounds of fans turning off and on
Posted by a reviewer on Amazon
Got in touch with smart guard and got everything setup for a claim fully expecting to get the run around
Posted by a reviewer on Amazon
Not once did i get that feeling whilst the claim was underway
Posted by a reviewer on Amazon
As of right now they have sent the exact same laptop based on the link they sent me its going to be a brand new one
Posted by a reviewer on Amazon
I probably wont update this review with what actually comes unless its not what was expected
Review Count History
Price History
