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Pros & Cons
Pros
Very comfortable and easy to assemble loveseat. Firm “sporty” support, motions are quick yet quiet with reclining. Re reclines nicely and in almost a flat laying position.
All the bells and whistles are legit and very convenient. This has been resolved 100% to my satisfaction.
The console itself is pretty sweet with two usb ports as well as two plugs. Only negative is the directions say there are two cords to be plugged in but in actuality there are three.
Cons
Right side armrest is super loose and wiggles a lot when you grab it. Is this common?
Highlights
Quality
Over all i am so excited and pleased with the couch
I am very happy with the purchase of my product
100 dissatisfied regarding delivery 100 satisfied with the item itself
If i didnt have two to compare quality i would have cursed the day i bought it
Price
Seller offered at minimum cost white glove set up and clean up
She confirmed the cup holder circuit was an orderable part cost was about 25 and because it was backordered she even provided t... Read More
We shopped the price but found the best price to be here on amazon
Shipping
The shipping took longer than i expected
This is a awesome couch but amazon shipping companies and the heavy furniture department are a nightmare to deal with
Competitiveness
Again i have two of these chairs and had both cupholders go out in a 3month period on one chair and no issues on the other
Overview
- How are reviewers describing this item?
comfortable, two, easy, great and good. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 267.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 71.7% of the reviews are reliable.
- This product had a total of 366 reviews as of our last analysis date on May 26 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
One side of the sofa wouldnt recline
Posted by a reviewer on Amazon
They were occasionally lightly used on the weekends only since that is when we tend to do family movie night
Posted by a reviewer on Amazon
Unfortunately one of the units went completely dead the other day
Posted by a reviewer on Amazon
It would not recline adjust headrest or charge usb devices
Posted by a reviewer on Amazon
I called ashley for support and was told basically there is nothing they can do since the warranty on this nearly 2000 chair is one year
Posted by a reviewer on Amazon
The manual shows a 5 year limited warranty but thats on the recliner mechanism according to the same rep
Posted by a reviewer on Amazon
So as shown on the images i am going to troubleshoot this issue myself
Posted by a reviewer on Amazon
I ruled out the ac adapter and most of the wiring so far
Review Count History
Price History
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