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HighlightsBETA
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Quality
We were originally thrilled with the quality and good night's sleep we were getting.
No week or two to get used to it that our daughter reported with the tempurpedic.
The under layers are simply too low quality.
I have called for them to come do the test to see if i can get this covered under warranty but i am not hopeful.
I did notice movement when my wife got in the bed, which is something you do not feel with the tempurpedic though.
This bed has a maybe 2 quality gel layer, the rest of the bed is on par with egg crate foam you can buy at walmart.
Packaging/appearance
In the past several months my husband has been in so much lower back pain from sleeping on the icomfort that he has reverted to... Read More
Competitiveness
After a sleep number disaster, i opted to to buy an icomfort mattress, hearing it would help my chronic back pain.
My daughter had purchased an icomfort bed which we loved so as models keep changing we thought we found one we liked.
After our daughter and son-in-law purchased a tempurpedic cloud, my wife and i started searching for a new mattress.
My wife and i have a icomfort savant mattress .
Overview
- How are reviewers describing this item?
first, every and middle. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 8.
- Previous analysis of this listing was an F grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 21.2% of the reviews are reliable.
- This product had a total of 33 reviews as of our last analysis date on Jan 27 2021.
DetailsBETA
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Most positive review
We have a king size one and got this one for our daughter. At first it feels way too firm, but when you wake up and are not hu... Read More
Least positive review
After a sleep number disaster, I opted to to buy an iComfort mattress, hearing it would help my chronic back pain. It was okay ... Read More
Most authentic review
We have a king size one and got this one for our daughter. At first it feels way too firm, but when you wake up and are not hu... Read More
Least authentic review
After our daughter and son-in-law purchased a Tempurpedic Cloud, my wife and I started searching for a new mattress. After much... Read More
Helpful InsightsBETA
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Posted by a reviewer on Amazon
We are deeply disappointed that something this expensive was not thoroughly tested prior to being offered to the public as a sleep solution.
Posted by a reviewer on Amazon
The mattress texture is like sleeping on a marshmallow after six months.
Posted by a reviewer on Amazon
Serta doesn't care about our complaints.
Posted by a reviewer on Amazon
We ended up having to flip the no-flip mattress to get another six months out of it.
Posted by a reviewer on Amazon
For the first 6 months we thought this was okay.
Posted by a reviewer on Amazon
We had the company come and do a sag test for replacement and it didn't hold the adequate 1.
Posted by a reviewer on Amazon
All in all we are very disappointed and expected a lot more from a serta.
Posted by a reviewer on Amazon
Part of the reason i bought the mattress was the 25 year warranty but after talking with serta i realize that it is almost impossible to get them to honor it.
Review Count History
