Highlights
Quality
We were originally thrilled with the quality and good nights sleep we were getting
No week or two to get used to it that our daughter reported with the tempurpedic
The under layers are simply too low quality
I have called for them to come do the test to see if i can get this covered under warranty but i am not hopeful
Packaging/appearance
In the past several months my husband has been in so much lower back pain from sleeping on the icomfort that he has reverted to... Read More
Competitiveness
After a sleep number disaster i opted to to buy an icomfort mattress hearing it would help my chronic back pain
My daughter had purchased an icomfort bed which we loved so as models keep changing we thought we found one we liked
My wife and i have a icomfort savant mattress
After our daughter and soninlaw purchased a tempurpedic cloud my wife and i started searching for a new mattress
Overview
- How are reviewers describing this item?
first, every and middle. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 8.
- Previous analysis of this listing was an F grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 12.1% of the reviews are reliable.
- This product had a total of 33 reviews as of our last analysis date on Dec 10 2021.
Helpful InsightsBETA
BETA
Posted by a reviewer on Amazon
The bed developed very uncomfortable troughs to sleep in within months
Posted by a reviewer on Amazon
We contacted serta and a rep visited
Posted by a reviewer on Amazon
The form letter says they only warranty manufacturing defects and not comfort
Posted by a reviewer on Amazon
The review did not accurately reflect the support system or even the size of the bed
Posted by a reviewer on Amazon
All in all we are very disappointed and expected a lot more from a serta
Posted by a reviewer on Amazon
We are deeply disappointed that something this expensive was not thoroughly tested prior to being offered to the public as a sleep solution
Posted by a reviewer on Amazon
The mattress seems no different in heat retention than our prior standardcoil pillow top beauty rest mattress