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Pros & Cons
Pros
Customer service representative went above normal helpfulness. I am now happy with this purchase, even though it may have been frustrating initially. Kudos to michelle.
Cons
System has one big problem that is not solvable! Instructions and software are worthless. The instructions are bad.
I am technically savy but this is pathetic! Can not recommend this product. Don't waste your time" - reviewer.
Record and playback functions are now operative -- apparently just an insecure connection. These cameras stream at literally less than 15 kb per second. Barely works on mobile network and i cant even watch recordings on my phone.
This unit refuses to synch to our emails. Also the company has no access via the web or facebook. Developers seem not to care because they don't respond to anyone on here. They use an app for your phone that is not even their own proprietary app. They... Read More
It just keeps restarting. When left open for a long period of tome it freezes or goes offline.
Highlights
Quality
I own two of these systems and i am very happy with the quality of both systems
The cameras that came with the unit are model 5322w not much to look at but impressive
Overall the product works well the setup was easy and the support was prompt
Image quality is not bad and it looks really good at night
Shipping
I was suprised with how fast she responded
Remote access is fast searching and retrieving videos is fast
Overview
- How are reviewers describing this item?
great, good, easy, excellent and away. - Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 733.
- Previous analysis of this listing was an C grade.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 63.7% of the reviews are reliable.
- This product had a total of 1,220 reviews as of our last analysis date on Jul 24 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
This cameras work absolutely great
Posted by a reviewer on Amazon
I had a great experience with tech support trying to get my cameras back up and running
Posted by a reviewer on Amazon
A camera source to watch my children if i’m at home
Posted by a reviewer on Amazon
Jeremy was extremely helpfull w my security system
Posted by a reviewer on Amazon
I had lost my password and the customer support was fairly quick in resolving the issue
Posted by a reviewer on Amazon
As with any wifiradio units you have to place the nvr box along with the cameras in the proper spots to make sure you have good signal but the cameras can be hardwired too to overcome bad signals or interference
Posted by a reviewer on Amazon
Its like buying a pair of cheap walmart shoes then complaining about them when you could have spent more for a name brand pair of shoes elsewhere
Posted by a reviewer on Amazon
I had issue’s with my dvr the tech support contacted me and guide me thru the processjeremy was great representative
Review Count History
Price History
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