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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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Pros

Customer service representative went above normal helpfulness. I am now happy with this purchase, even though it may have been frustrating initially. Kudos to michelle.



Cons

System has one big problem that is not solvable! Instructions and software are worthless. The instructions are bad.

I am technically savy but this is pathetic! Can not recommend this product. Don't waste your time" - reviewer.

Record and playback functions are now operative -- apparently just an insecure connection. These cameras stream at literally less than 15 kb per second. Barely works on mobile network and i cant even watch recordings on my phone.

This unit refuses to synch to our emails. Also the company has no access via the web or facebook. Developers seem not to care because they don't respond to anyone on here. They use an app for your phone that is not even their own proprietary app. They...  Read More

It just keeps restarting. When left open for a long period of tome it freezes or goes offline.

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Highlights

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Quality


I own two of these systems and i am very happy with the quality of both systems


The cameras that came with the unit are model 5322w not much to look at but impressive


Overall the product works well the setup was easy and the support was prompt


Image quality is not bad and it looks really good at night

Shipping


I was suprised with how fast she responded


Remote access is fast searching and retrieving videos is fast

Overview

  • How are reviewers describing this item?
    great, good, easy, excellent and away.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 733.
  • Previous analysis of this listing was an C grade.
  • Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
  • Our engine has determined that the review content quality is low.
  • Our engine has analyzed and discovered that 63.7% of the reviews are reliable.
  • This product had a total of 1,220 reviews as of our last analysis date on Jul 24 2022.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    This cameras work absolutely great


    Posted by a reviewer on Amazon

    I had a great experience with tech support trying to get my cameras back up and running


    Posted by a reviewer on Amazon

    A camera source to watch my children if i’m at home


    Posted by a reviewer on Amazon

    Jeremy was extremely helpfull w my security system


    Posted by a reviewer on Amazon

    I had lost my password and the customer support was fairly quick in resolving the issue


    Posted by a reviewer on Amazon

    As with any wifiradio units you have to place the nvr box along with the cameras in the proper spots to make sure you have good signal but the cameras can be hardwired too to overcome bad signals or interference


    Posted by a reviewer on Amazon

    Its like buying a pair of cheap walmart shoes then complaining about them when you could have spent more for a name brand pair of shoes elsewhere


    Posted by a reviewer on Amazon

    I had issue’s with my dvr the tech support contacted me and guide me thru the processjeremy was great representative

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.