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Highlights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Quality


We have had it for a couple of days now and we are extremely happy w the purchase.

Positive Review

Perhaps i've been lucky with the refrigerators i've purchased but i've never had one give out on me in less than 15 years.

Positive Review

I am very unhappy with the product and their customer service.

Negative Review

Samsung is not at all interested in helping us to be satisfied with the product.

Negative Review

Mainly with the icemaker, water line/dispenser, and filters.

Neutral Review

You send a raggedy tech smelling like alcohol to tell me there's nothing wrong with the unit.

Neutral Review

Price


Best thing to do is count your losses and avoid samsung at all costs.

Negative Review

Twin cooling in fridge froze as well cost me 500 to repair.

Neutral Review

Shipping


However the shipping was a super letdown.

Neutral Review

Packaging/appearance


After 18 months the icemaker broke after five times trying to fix it they replaced the entire refrigerator again .

Negative Review

And, we've also developed a noisy fan in the icemaker.

Neutral Review

Was under warranty so although it took time and patience, they replaced it.

Neutral Review

Competitiveness


My samsung rf28hmedbsr french door refrigerator ice maker was repaired and replaced many times over the life of its 3-yr extended warranty.

Negative Review

If i could leave negative # of stars i would - as it is, the lowest is a 1star.

Neutral Review

Our samsung model rf28jbedbsg/aa has a defective ice maker.

Neutral Review
Overview
  • How are reviewers describing this item?
    great.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 73.
  • Previous analysis of this listing was an D grade.
  • Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
  • Our engine has analyzed and discovered that 31.1% of the reviews are reliable.
  • This product had a total of 74 reviews as of our last analysis date on Jun 28 2021.
Details

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

Most positive reviewquestion

I love the fridg but the shipper used only drops curb side you'll need a couple of friends and a dolly to get in your home.

Least positive reviewquestion

I love the fridg but the shipper used only drops curb side you'll need a couple of friends and a dolly to get in your home.

Most authentic reviewquestion

We've only had this fridge installed for a couple days, but I already love it. Firstly, installing it was WAY easier than the o...  Read More


Helpful Insights

BETA

This feature is in BETA, meaning the algorithms used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Fridge has to be replaced after 5 years due to ice maker continually freezing up and the latest is the refrigerator fan clanks as ice buildup behind and next to fan.


    Posted by a reviewer on Amazon

    Now fan doesn't work and there is a freon or coolant leak that caused the ice buildup.


    Posted by a reviewer on Amazon

    When i have to use a hair dryer every 2 weeks to ensure ice drops but water drops daily where mold grows then there is a problem.


    Posted by a reviewer on Amazon

    Samsung french door refrigerators are defective and samsung knows it, but they simply do not care.


    Posted by a reviewer on Amazon

    Of course all this begins after your warranty expires, so you'll have to pay $75 for a tech to tell you it'll cost over $800 to fix a refrigerator that you already spent over $2,000 on - and despite it being samsung's fault, we the consumers have to pay for their mistakes.


    Posted by a reviewer on Amazon

    Best thing to do is count your losses and avoid samsung at all costs.


    Posted by a reviewer on Amazon

    If you've had this issue like thousands of other reviewers online, please leave your reviews on every website you can find to spread the word.


    Posted by a reviewer on Amazon

    The ice maker/water paddle has a shiny silver plastic surface that scratches very easy.

Review Count History
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