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Pros & Cons
Cons
The plastic water cylinder pops out of the rok during a pull.
Highlights
Quality
Although i got the product after some twists and turns i am still very happy to buy what i want
Nothing but great reviews from my son and his girl friend i recommend this machine to anyone wanting quality at a great price
I also had a problem with the pressure leaking through the gasket and the company service was incredible
Price
They made an upgrade kit that didnt cost much
Competitiveness
Easy to use easy to clean and makes a beautiful addition to anyones kitchen
I reached out to customer service and they responded within 24 hours and are replacing the bayonet ring and refunded the price ... Read More
Overview
- How are reviewers describing this item?
great, new, made, through and easy. - Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 62.5% of the reviews are reliable.
- This product had a total of 38 reviews as of our last analysis date on Jan 13 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I went to use it the second time and the bayonet ring snapped halfway through the extraction
Posted by a reviewer on Amazon
I can only assume it was a casting defect in the aluminum part
Posted by a reviewer on Amazon
I reached out to customer service and they responded within 24 hours and are replacing the bayonet ring and refunded the price of the competition filter screen i ordered
Posted by a reviewer on Amazon
You only need to send a picture with an email of the broken metal part to get a warranty replacement
Posted by a reviewer on Amazon
Awesome if you travel or camp uses no electricity
Posted by a reviewer on Amazon
Then a few yrs later the rok people made an upgrade to the original calling it the espressogc
Posted by a reviewer on Amazon
I didnt even need to buy the new version
Posted by a reviewer on Amazon
They made an upgrade kit that didnt cost much
Review Count History
Price History
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