Posted by a reviewer on Amazon

Alternatively the grill has a stainless “flame shield” which can be pulled out so you can flame sear burgers and steaks at higher temps around 480 which is not the highest setting

Posted by a reviewer on Amazon

So unlike grills with the pellet hopper on the side of the grill this grill has substantial airgap between the pellet hopper and the firebox making such a backfire virtually impossible to happen

Posted by a reviewer on Amazon

Everything fit right the first time with no correcting poor workmanship

Posted by a reviewer on Amazon

They had an update to the software to tweak performance when going from a low temp to a very high temp

Posted by a reviewer on Amazon

Not a big change in performance but if you cook in a very cold climate it might slightly improve the performance going from low temp to high temp

Posted by a reviewer on Amazon

Anyway i called the rep jason was his name as he suggested and he talked me through the software update

Posted by a reviewer on Amazon

The remainder of the surfaces below the grill can be covered with foil so this leaves only a small area unprotected

Posted by a reviewer on Amazon

I think this is misleading and extra work