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Pros & Cons
Pros
Obi202 enables the landline with google voice. Allows us to keep our home (landline) service for free. On your wifi router, add your obi202 to the top of the qos list. Love the voice mail to transcript email'ed to us also.
Cons
Obihai has a known faulty server that has not been working properly for over four months and it will not allow you to register your device. It only lets you try again or cancel, and it never actually registers the device.
Obi 202 has poor health despite fiber optic to our house and solid lan connection. The web base console to control a large number of these devices is more setup for advertisements than actual management.
Customer service takes a week to reply to support tickets and is completely useless. Sent multiple support requests, left to twist in the wind. What spurred this review is they literally just responded to my support ticket.
Highlights
Quality
Working great call sound quality is no different than my old landline wcenturylink
Just set this up a few days ago and so far voice quality is terrific
I purchased a polycom vvx150 phone but this does not work with the obi202
The problem is that the obi202 uses several ports to provision its unique functionality and those ports are not available with ... Read More
Price
Now i use google voice and my cost is zero
Competitiveness
Easy to set up less than 5 mins
Our voip provider had to make some changes at their end to transition to the new obi202 device
03122021 update i bought a second obi202 for my parents and that one took many tries to get it registered with obitalks website
Overview
- How are reviewers describing this item?
easy, set and great. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 2,619 reviews as of our last analysis date on Oct 1 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
I was about to renew magicjack but bought this instead and linked to google voice
Posted by a reviewer on Amazon
There was a minor problem with our two gv lines connecting with the opposite jacks the web site was indicating
Posted by a reviewer on Amazon
I think this may have happened because i setup line 2 first then setup line 1 after a landline number had been transferred to a second gv account
Posted by a reviewer on Amazon
However i still sent an email to customer service asking why the two line connections were the reverse of the way their website was indicating
Posted by a reviewer on Amazon
I was instructed to remove the links to our gv numbers on their site remove the links to their site on our gv accounts then follow the instructions to link them again
Posted by a reviewer on Amazon
Polycom customer service even checked back to make sure everything was working correctly
Posted by a reviewer on Amazon
This is one time cost for the hardware
Posted by a reviewer on Amazon
All phone calls within the us and canada are free
Review Count History
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