Posted by a reviewer on Amazon

The idea is cool as the frame is so engaging and no need for uploading pictures on the memory stick which i personally find so annoying

Posted by a reviewer on Amazon

Recently i have had a problem connecting to the internet

Posted by a reviewer on Amazon

I emailed the help line and was put in contact with maris

Posted by a reviewer on Amazon

I can also confirm one of the posts below talking about setting up the wifi remotely

Posted by a reviewer on Amazon

I created a wifi account at my house with the same name as the wifi in my parents house and with the same password i then connected the device loaded up photos and then put it back in the box to give it to my parents when they plugged it in in their home it automatically recognised their wifi so they didnt need to do anything

Posted by a reviewer on Amazon

Note though that you cannot upload videos remotely which is the only fault i could find with the product

Posted by a reviewer on Amazon

My frame was not working as the software needed to be updated

Posted by a reviewer on Amazon

Gracie solved this 35 minutes on the phone very satisfied customer