Posted by a reviewer on Amazon

My unit was not damaged so i do not think there is quality control issues with this product as some have received this with broken parts

Posted by a reviewer on Amazon

The bolt holes on the bench are quite large for the bracket so maybe they can be made smaller to allow less room for movement

Posted by a reviewer on Amazon

I did encounter some shipping damage on both ends of the bench a bent bracket for the front cross brace and a crushed end cap at the top of one of the back cushion supports that blocked a bolt hole

Posted by a reviewer on Amazon

A few smaller items did move around a bit during shipping and the exterior box even with additional tape shrink wrap and strapping was barely holding together with one end crushed and almost torn open

Posted by a reviewer on Amazon

It appears that the bench content is too heavy for the carton when combined with the abuse it gets from whoever is in charge of delivery

Posted by a reviewer on Amazon

That all being said the amount of damage incurred in my case did not permanently affect assembly or functionality

Posted by a reviewer on Amazon

The hardware was neatly taped into a tray with each screw and washer clearly labeled

Posted by a reviewer on Amazon

Not only did this cut at least 20 minutes off my total time it eliminated a lot of swearing and throwing things that would have otherwise been involved