First one arrived was faultythey were kind enough to send a replacementthis one was greatso i’m very gratefuli suspect the first one was a return or damaged on deliverythe wheels flow easyspace inside where you can zip thins in firmlysecurity lockhard rose pink shell casehandle the right height and klm approved so exactly what i needed cheap the quality is no good ripped upon inspectionsending these right back i want a refund bought this as a present for my travel loving daughter