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Pros & Cons
Pros
The wood is flawless and smooth. The wheels glide nicely. Easy to assemble.
This chair is beautifully crafted. There were several additional pieces of cardboard and wrap. These days i like to find the manual/instructions online.
Cons
There were no assembly instructions included. Installing one inch screws as instructed is difficult if not impossible. There was a crack in the center of the plate near a center screw installed.
Chair description says leather upholstery, which is not true. It has poor lumbar support, and the arms are too high. Although it seems nicely padded, it is surprisingly hard when you sit on it.
Highlights
Quality
I think the quality is very nice and the color was perfect plus the last z boy guarantee takes over the top
Very happy with the purchase excited to enjoy it every day
The color of the leather in the photos on amazon made it look almost white but it is actually more of a light brown or deep tan... Read More
Competitiveness
Looks and feels very solid should last for many years 10year manufacturer warranty
Seems to be of a true usa manufacturer
Overview
- How are reviewers describing this item?
comfortable, nice, good, color and made. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 55 reviews as of our last analysis date on Sep 11 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Looks and feels very solid should last for many years 10year manufacturer warranty
Posted by a reviewer on Amazon
I should note that the color is much darker than picturedalthough the image shows it being offwhite in the direction of tan its a definite tan with some gray so it matches the taupe description more than the picture
Posted by a reviewer on Amazon
It does require assembly the instructions are inside something that looks like a flyer so be sure to look through all paperwork before tossing it and the clearlylabeled accessories package had been ripped open surely courtesy of fedex so one set of screws was missing
Posted by a reviewer on Amazon
Thats where my story went southi called the 800 number listed in the package and after waiting 1520 minutes the representative was courteous and told me the screws would be sent right away
Posted by a reviewer on Amazon
In fact the screws never actually showed up until i posted a onestar review here on amazon
Posted by a reviewer on Amazon
At which point it felt like they had responded only to strongarming
Posted by a reviewer on Amazon
Though perhaps they would have sent the screws at the onemonth mark regardless
Posted by a reviewer on Amazon
Though on my last call with customer service they cheerily suggested i call again after another week or two and they could then start the process from scratch
Review Count History
Price History
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