Posted by a reviewer on Amazon

Only reason for not giving 5 stars is the buckles feel and look thin and brittle

Posted by a reviewer on Amazon

If you overstuff it the external side buckles can compress it down

Posted by a reviewer on Amazon

If you cant find a way to securely load something in there its on you not the bag

Posted by a reviewer on Amazon

I tried to contact them using the contact us link from there site but have received not response

Posted by a reviewer on Amazon

Should they chose to respond i will update the review and rating based on my customer service experience with them should it even happen

Posted by a reviewer on Amazon

I have a trip coming in a couple days thus the reason i just cant return it right now and will update with how well the pack worked for me

Posted by a reviewer on Amazon

Really wish that customer service had gotten back to me about the color issue but oh well function over color i guess

Posted by a reviewer on Amazon

I ride every day to work so this is my goto bag my work bag only problem with this bag is that its not waterproof which is not that big of an issue unless rain comes and your on a bike