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Pros & Cons
Pros
This little freezer works well, but it requires defrosting. The only annoying thing is they use a sticker on the front, directly on the stainlessz that states that the unit needs to remain upright after transport for 4 hours, which is good but the sti... Read More
The company’s dedication to customer service is very admirable. Well worth the money. Very satisfied.
Cons
The directions say to defrost it any time more than 1/4 of frost accumulates. They are only willing to refund 50% of our purchase price. There’s a dent on the side near the back where it was knocked around and a screw was pushed out.
Highlights
Quality
Over all im happy with the purchase
Sad about the damage but very pleased with the quick response from the seller
I was dreading dealing with the return since it’s at the wrong address and a large item
Customer service was able to help me figure out what was wrong and i was able to return the product
Price
It was 50 to ship but to be fair the price was still better and i do like the freezer
Shipping
Seller was very responsive and helpful when it came to troubleshooting a shipping hiccup that was entirely our fault
Would loved to have used it unfortunately was damaged during shipping it was unable to get cold enough to freeze
There is shipping and its not one day
I believe it was damaged during shipping
Packaging/appearance
It works very well got cold quickly right out of the box
Overview
- How are reviewers describing this item?
great, perfect, good, size and small. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has discovered that over 80% high quality reviews are present.
- This product had a total of 1,715 reviews as of our last analysis date on Sep 7 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Unfortunately this freezer did not work when it arrived
Posted by a reviewer on Amazon
But the seller provided full refund in a helpful and timely way
Posted by a reviewer on Amazon
Would loved to have used it unfortunately was damaged during shipping it was unable to get cold enough to freeze
Posted by a reviewer on Amazon
Customer service was able to help me figure out what was wrong and i was able to return the product
Posted by a reviewer on Amazon
The media could not be loaded
Posted by a reviewer on Amazon
I also bought a second one and sent it to the wrong address and so had to contact the seller
Posted by a reviewer on Amazon
I was dreading dealing with the return since it’s at the wrong address and a large item
Posted by a reviewer on Amazon
Usps refused to deliver it though i had to go pick it up and get someone to carry upstairs to my apartment
Review Count History
Price History
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