Posted by a reviewer on Amazon

Anytime we do have an issue their service personnel have been very responsive and willing to go out of their way to make sure the issue is resolved as quickly as possible

Posted by a reviewer on Amazon

However one negative was that there was not one bit of documentation included no paper or cd absolutely nothing

Posted by a reviewer on Amazon

In this case it windows 10 booted to a black screen until i connected the monitor to the vga connection instead of the hdmi connection

Posted by a reviewer on Amazon

If i hadnt tried the vga connection i probably would have sent the unit back as defective

Posted by a reviewer on Amazon

Instead it goes into hibernation and locks its partition andor drive

Posted by a reviewer on Amazon

So the linux installation cant proceed properly until you go into windows and disable the hibernation feature

Posted by a reviewer on Amazon

You do this by opening up a windows command prompt in administrator mode and typing in the powercfg h off command

Posted by a reviewer on Amazon

It did come with windows 10 pro installed and also came with some potentially unwanted programs that had to be removed