Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found
Highlights
Quality
I was very pleased with the quality of the futon sofa bed and with its appearance
The quality and comfort are outstanding and it is a beautiful addition to our family room
It looked like a poor quality old printer copied the instructions
Assembly wasn’t too difficult with the instructions other than the last step to put the backseat into the frame
Shipping
I made a mistake when ordering and customer service was great in getting my order corrected before shipping
Also the mattress shipping label was torn during shipping and again customer service was able to track down the package and get... Read More
The shipping was quick within a week and a half and came all at once
Packaging/appearance
This seller was fantastic to work with let me know exactly when the futon would arrive and the packaging was very good
Also dont grab the mattress by the fabric
Competitiveness
It arrived on time and came in 3 managable boxes
Helpful InsightsBETA
Posted by a reviewer on Amazon
I would have given this 5 stars but the only reason for 4 stars is that it is almost impossible to switch from bed to couch and vice versa with the mattress on the frame
Posted by a reviewer on Amazon
I have to lift the mattress off the frame to switch
Posted by a reviewer on Amazon
I would probably not recommend this futon for elderly people due to that reason
Posted by a reviewer on Amazon
So overall im very happy with my purchase but this was a little bit of a struggle to assemble and the mattress isnt very comfortable on its own
Posted by a reviewer on Amazon
The mattress has these hard plastic bumps all over them that poke you
Posted by a reviewer on Amazon
As others have stated the directions could be improved
Posted by a reviewer on Amazon
I believe the instructions are geared for someone to set it up and sell at a store
Posted by a reviewer on Amazon
Im not sure you could do it with only 1 person
Review Count History
Price History
Ask Fakespot Chat questions about this productAlpha
Add detailed feedback
Message
Loading suggested questions
Suggested Questions
Suggested Questions
No suggested questions were found