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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.

Pros & Cons

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Pros

Customer service is phenomenal. Reordering a 2nd one after 4-5 yrs of use. Worth every penny.



Cons

The pillow is not as firm or supportive as the old pillow. The material has no support, sags to the mattress, and might as well be a hotel pillow. My head now just sinks to the bottom.

This is not the same pillow as 4-5 years ago. The first pillow's tag shows 100% urethane and the newer one show 100% polyurethane. The height and weight of the current version is dramatically different as it is not as tall nor supportive and weighs mu...  Read More

It seems like they've cheapened these newer ones up. It's super unfortunate that the quality degraded. Beware - it's not the same product it used to be.

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Highlights

The AI used to provide these results are constantly improving. These results might change.

Quality


Firm but molds and supports my side sleeping wonderfully


Ive had it forever still hold quality great pillow


I have purchased many expensive pillows over the years all promising their pillows will never flatten but they all fail


So this won’t be good for those who like soft very puffy pillows

Shipping


Had a shipping error and customer service was excellent

Competitiveness


I’ve tried multiple pillows even more expensive ones

Overview

  • How are reviewers describing this item?
    same, new, comfortable, ago and firm.
  • Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
  • Our engine has detected that there may be counterfeit products sold through this listing.
  • Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 756.
  • Our engine has discovered that over 90% high quality reviews are present.
  • This product had a total of 4,057 reviews as of our last analysis date on Mar 27 2024.

Helpful InsightsBETA

The AI used to provide these results are constantly improving. These results might change.

    Posted by a reviewer on Amazon

    Mine is the perfect height no matter how i flip it or rotate it


    Posted by a reviewer on Amazon

    It really does not retain your head heat but dissipates it well


    Posted by a reviewer on Amazon

    I have purchased many expensive pillows over the years all promising their pillows will never flatten but they all fail


    Posted by a reviewer on Amazon

    I recommend that you do not use this pillow as soon as you take it out of its package but allow it to breathe for about two days


    Posted by a reviewer on Amazon

    There is a chemical smell to it but it dissipates over time


    Posted by a reviewer on Amazon

    I was looking for a pillow with a little more firmness


    Posted by a reviewer on Amazon

    Reordered our same pillows we had for over 3 years because they appeared to have gotten softer


    Posted by a reviewer on Amazon

    Quick delivery can see it won’t last too long

Review Count History
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Please note: The content is generated by an AI language model based on reviews. We are constantly improving the accuracy, however, its outputs may contain errors or offensive content from certain reviews. Please report any errors or offensive content to us. Also, please note that we will not collect your questions unless you click the thumbs up/down button to provide feedback. The answers displayed will be stored by us so if another Fakespotter asks a similar question we can provide them an answer faster. Your feedback will only help us make Fakespot Chat better! By using Fakespot Chat, you agree to Fakespot's terms of use and privacy notice.