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Pros & Cons
Pros
Customer service is phenomenal. Reordering a 2nd one after 4-5 yrs of use. Worth every penny.
Cons
The pillow is not as firm or supportive as the old pillow. The material has no support, sags to the mattress, and might as well be a hotel pillow. My head now just sinks to the bottom.
This is not the same pillow as 4-5 years ago. The first pillow's tag shows 100% urethane and the newer one show 100% polyurethane. The height and weight of the current version is dramatically different as it is not as tall nor supportive and weighs mu... Read More
It seems like they've cheapened these newer ones up. It's super unfortunate that the quality degraded. Beware - it's not the same product it used to be.
Highlights
Quality
Firm but molds and supports my side sleeping wonderfully
Ive had it forever still hold quality great pillow
I have purchased many expensive pillows over the years all promising their pillows will never flatten but they all fail
So this won’t be good for those who like soft very puffy pillows
Shipping
Had a shipping error and customer service was excellent
Competitiveness
I’ve tried multiple pillows even more expensive ones
Overview
- How are reviewers describing this item?
same, new, comfortable, ago and firm. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that there may be counterfeit products sold through this listing.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 756.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 4,057 reviews as of our last analysis date on Mar 27 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Mine is the perfect height no matter how i flip it or rotate it
Posted by a reviewer on Amazon
It really does not retain your head heat but dissipates it well
Posted by a reviewer on Amazon
I have purchased many expensive pillows over the years all promising their pillows will never flatten but they all fail
Posted by a reviewer on Amazon
I recommend that you do not use this pillow as soon as you take it out of its package but allow it to breathe for about two days
Posted by a reviewer on Amazon
There is a chemical smell to it but it dissipates over time
Posted by a reviewer on Amazon
I was looking for a pillow with a little more firmness
Posted by a reviewer on Amazon
Reordered our same pillows we had for over 3 years because they appeared to have gotten softer
Posted by a reviewer on Amazon
Quick delivery can see it won’t last too long
Review Count History
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