Posted by a reviewer on Amazon

However once i had it installed and was half way through the first shower it started its slow sad droop until it was pointing straight down

Posted by a reviewer on Amazon

It was if the shower head just couldnt take the site of me without clothes any longer i dont blame it and dropped its head in shame

Posted by a reviewer on Amazon

I contacted the seller and they sent me instructions with images on how to fix it

Posted by a reviewer on Amazon

In my case i had to take it back off of the water pipe to make the fix

Posted by a reviewer on Amazon

So while i am grateful for the quick help and now the shower is holding its head up high for the time being i am disappointed that the seller is sending out something that needs a fix right out of the box

Posted by a reviewer on Amazon

And if they know this why not be proactive and put the instructions for the fix on the outside of the box so i know to do it before i get it all put together have to contact them wait for the reply take it apart fix it then reassemble the whole thing