Posted by a reviewer on Amazon

I have using this keyboard for a week and until now this a very good cheap mechanical rgb keyboard the only thing i dont like is the font but this a minus flaw for me

Posted by a reviewer on Amazon

Really nice that the settings are all controlled by hotkeys on the internal chip so its os agnostic and doesnt require any software to control it

Posted by a reviewer on Amazon

The one i received unfortunately did come with a defective front facing case led

Posted by a reviewer on Amazon

There was something rattling around inside and when i popped 3 of the bottom case screws out and shook the keyboard a piece of solder fell out

Posted by a reviewer on Amazon

Jessica was very helpful and even offered me a replacement or a partial refund without having to send the defective one back

Posted by a reviewer on Amazon

With my replacement on the way i decided to tear into the defective board and i was able to locate the issue with the front facing led the wire connecting the front led was actually punched through by one of the plastic posts that hold the pcb in place

Posted by a reviewer on Amazon

Long hua is actually kailh but using their original name if my memory is correct

Posted by a reviewer on Amazon

While the product isnt necessarily the top tier quality the customer service i received was