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Pros & Cons
Pros
Large keys are back lit and easily readable. The caption service is also first-rate. Captioning a big help. Very readable captions.
Sound is louder and clearer than any previous phone bought. I was excited to see this phone with the words on the screen for her to read, she is over the moon with this thing, really loves it. I highly recommend this phone for anyone who is hard of he... Read More
The customer service on this is phenomenal. Government funded transcription service is a wonderfully unexpected bonus!
Cons
I thought that was a bit creepy. If you have someone who needs a captioned telephone and does have hearing aids - i recommend you discuss the matter with their audiologist before purchasing anything.
Highlights
Quality
This phone is excellent as the sound quality is loud clear and he can use it without his hearing aids
I cannot nearly put into words my gratitude for the difference this product has made in an elderly loved ones quality of life
The first one lasted about three weeks and then the touch screen froze up unable to input any commands
This has to be the best thing that ive ever found for my husband yes my husband is hearing impaired hearing people just talk to... Read More
Price
The best money i have spent in a long time
The time my daughter spent on her computer to set them up is well worth the price
For this price its a good usable aid for the hearing impaired
I must admit when i ordered the phone i basically looked at the price and how fast we could get it
Shipping
My elderly mother in law got the hang of it fast
Delivered on time and it works great
She said even though i purchased it through amazon and i was outside the return window they would warranty the phone and pay al... Read More
Im past the return window for amazon so i contacted captell customer service
Helpful InsightsBETA
Posted by a reviewer on Amazon
I bought this for my mom whose hearing is extremely limited even with hearing aids
Posted by a reviewer on Amazon
Without this tremendous sometimes disastrous miscommunications often occurred between her and meother callers
Posted by a reviewer on Amazon
Now with a little delay time 23 seconds she can finally understand what is being said
Posted by a reviewer on Amazon
My husband has a cochlear implant but still can’t hear on the phone
Posted by a reviewer on Amazon
Also with a splitter we can still use our regular phone
Posted by a reviewer on Amazon
My mother has difficulty hearing and comprehending even though she has hearing aids
Posted by a reviewer on Amazon
Her phone conversations were getting worse especially
Posted by a reviewer on Amazon
The text that is typed in is a little slower than we had anticipated so sometimes you have to wait to read the conversation
Review Count History
Price History
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