What does this mean?Pros & Cons
Cons
Gunvault needs to install sturdier and longer lasting hardware. Customer service is not helpful unless it's within the one-year warranty. Technical support was completely disinterested in troubleshooting or offering a solution.
The gun vault does not reliably open via combination. I have two sentrysafe * safes that have lasted a lot long and are frankly better constructed, only like $20 more. Buy a vaultek - great safe and much stronger.
The tiny motor is undersized. It fails to open 90% of the time with the digital combo. This is a backup gun, and i have only rarely opened it.
I hung and called back and guess who answers the phone, that's right albert. What useless advice. Don't waste your money.
The keypad still works and the safe clicks like it's unlocked but it won't open unless you use the key. Worked well enough for about a year (also the warranty period) but the keypad now refuses to open the safe.
Highlights
Quality
Very impressed with the quality and how easy it is to move around
Thank you i’m happy with the product
I had an issue with the safe not opening properly but replaced the batteries and it was back to normal operation
Shipping
This is a well built product reasonably priced and the shipping time was great
Competitiveness
This safe has opened like a champ every time its been used
Realizing this is user error of course but this is the same issue with all battery securement lock boxes
Overview
- How are reviewers describing this item?
open, safe, new, good and won. - Our engine has profiled the reviewer patterns and has determined that there is minimal deception involved.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 4.
- Our engine has discovered that over 90% high quality reviews are present.
- This product had a total of 1,489 reviews as of our last analysis date on Jan 18 2024.
Helpful InsightsBETA
Posted by a reviewer on Amazon
Not biometric so theres theoretically less to go wrong when you need to get into it quickly
Posted by a reviewer on Amazon
Be sure to use fully charged batteries or it won’t unlock and you’ll have to use the key
Posted by a reviewer on Amazon
After several years of light use the keypad stopped working on the first one
Posted by a reviewer on Amazon
You should know that it might malfunction even if the battery has some juice left in it
Posted by a reviewer on Amazon
After entering my code into the keypad i would hear the customary clicking sound of the lid latch disengaging
Posted by a reviewer on Amazon
However it remained latched so i had to use the key
Posted by a reviewer on Amazon
Because the keypad was working i figured the battery was still charged and that this must be a mechanical problem
Posted by a reviewer on Amazon
I called gunvault customer service and the person told me that if the battery isnt strongly charged the keypad will still work but the latch release might not
Review Count History
