What does this mean?Overview
- How are reviewers describing this item?
positive, most, great and good. - Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 28.6% of the reviews are reliable.
- This product had a total of 7 reviews as of our last analysis date on Sep 24 2017.
Reviews Summary
After having read more that a hundred books on customer service i can say without any reservation that this book is the most insightful
Everybody working with customer service must read this book
Every page is pure gold for anyone working in customer service no matter your tenure
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