Great Location, Excellent and attentive staff; fair value. Comfortable and scenic rooms with great views. Restaurants are more ...  Read More

Great Location, Excellent and attentive staff; fair value. Comfortable and scenic rooms with great views. Restaurants are more than adequate and just outside the hotel are many options. My first choice on my visits to San Diego.  Read Less

I have been coming here for the past 3 years and always have had a great experience with the associates at the front desk. they...  Read More

I have been coming here for the past 3 years and always have had a great experience with the associates at the front desk. they are always helpful and friendly. However, on tuesday May was the associate who checked us in. She was rude and unfriendly. The complete opposite of how we usually are greeted and treated. We had originally booked the room for 4 nights but on the day before we were supposed to check out we decided we wanted to extend our stay. She wasn’t helpful at all after we said we wanted to extend, would answer my questions like i’m stupid, and didn’t seem like she wanted to be there or if we wanted to stay there or not. instead of wanting to help a customer extend their stay because we enjoyed it that much she couldn’t of cared less if we took our business somewhere else. Was not pleased with your front desk employees this year.  Read Less

Hotel is in a great location with Mission bay and beach on one side and the ocean just across the street on the other side. It...  Read More

Hotel is in a great location with Mission bay and beach on one side and the ocean just across the street on the other side. It's also just a short scooter ride to La Jolla Cove to see the sea lions. Staff was extremely helpful and a great source of information on the area. That is with the exception of the bartenders at Moray's. Even though we sat at the bar it took quite some time before they even acknowledged us both nights. The grounds are beautiful and give you a real tropical feeling with both the coy fish and resident birds. The rooms are nice but in much need of an update and you really don't get the feeling of staying at a resort and spa. The bathroom was a bit small and also very much in need of an update. Don't get me wrong, they were not bad, just not the quality you would expect for the price and definitely not "spa" quality.  Read Less