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Pros & Cons
Pros
The fire sense heater is great for heating a small space. The only negative is it casts an orange glow like a bright light. I use it as a personal heater, to allow my to sit comfortably in my patio in the fall and spring.
It is very well built and has a very sturdy base to prevent falling over. Was easy to assemble and works fine. Putting it together was straightforward. After assembly the heater and stand are solid and not wobbly.
Cons
Customer service is unreachable and doesn't speak english as a first language, so does not understand what i'm explaining is wrong. What a disaster and embarrassment. It must have been damaged in shipping.
The bulb is very easily broken and burns out quickly. Bulb is expensive at $65 ea. The area it heats is extremely small and if you want to use this on the patio at night forget about seeing anything outside.
Te saga continues as i try to get it to work. After just a couple of months it turns off after about five minutes. I purchase a different one that was not a standup heater and a mountable one and it worked great.
Highlights
Quality
We can sit out on the back porch with this lamp on and be comfy even with the temp being in the low 30s
The units are easy to move around and function as advertised we are very pleased
I never write reviews but reviews are what helped me to select this product
However just before hitting the oneyear mark one of them had a minor issue with the thermostat
Shipping
One part was damaged in shipping but manufacturer provided replacement within a week
Packaging/appearance
I used the 19mm socket to tighten base screw
I aim it at me in my seat and im comfy into the 40s
Competitiveness
Unpacking them i was pleased to see that they are made from highquality materials free from any cheap or flimsy components
I am not the most handy person so assembling them did require the help of another person and it took a bit of time but it was a... Read More
To assemble it i used a 10mm socket and wrench a 19mm socket and a philips screwdriver
Overview
- How are reviewers describing this item?
great, two and easy. - Our AI detects a high amount of irrelevant reviews for this listing. A number of the reviews included in this product may belong to other variations, editions or versions that may not be representative of the current product being sold.
- Our engine has profiled the reviewer patterns and has determined that there may be deception involved.
- Our engine has determined that the review content quality is low.
- Our engine has analyzed and discovered that 69.4% of the reviews are reliable.
- This product had a total of 281 reviews as of our last analysis date on Dec 5 2023.
Helpful InsightsBETA
Posted by a reviewer on Amazon
However just before hitting the oneyear mark one of them had a minor issue with the thermostat
Posted by a reviewer on Amazon
It would work for a few minutes and then suddenly shut itself off
Posted by a reviewer on Amazon
Rh used to sell these for i bought only 1 years ago and left it on too long and the bulb burned out
Posted by a reviewer on Amazon
The draw back is i couldn’t find replacement parts
Posted by a reviewer on Amazon
But i bought 2 for a quarter of the cost of 1 from rh
Posted by a reviewer on Amazon
They put off great heat on our patio
Posted by a reviewer on Amazon
I would not think it would be overly useful for a tableful of folks
Posted by a reviewer on Amazon
Assembly was a pain the top portion takes a little thinking to figure out the wire routing
Review Count History
Price History
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