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Pros & Cons
Pros
The customer service is exceptional. The packaging-exceeded expectations. The product exceeded my expectation.
The deep warmth is so comfortable you will want to use it often. I love sleeping on a firm surface. The adjustable warmth is a great benefit in that i can adjust the amount of heat depending upon how long i want to stay on the mat.
The medicrystal mat helps my fiibromyalgia symptoms. The mat really works and helps sore muscles. With blankets and pads this product is abselutely amazing.
Instructions are easy to follow - and once plugged in the only thing to be careful with is to not overdo it. Very well packaged with informational guides and instructions to provide helpful faqs.
Cons
The mat works fine until the amethysts start leaking. This leakage not only compromises the biomat's functionality, it turns the mat into a perpetual source of amethyst litter. The product quality feels unworthy of any additional investment.
Highlights
Quality
I am very impressed with the product and seller
Very happy with the level of customer service
Beyond the quality of the product which is outstanding the service is unbelievable
I am extremely happy with the product and the service of this company
Shipping
The customer service was very fast and helpful to help me figure out my mat when i had an issue with it
Competitiveness
This product was recommended to us by my wife’s doctor
For years i have suffered with lower back pain and have never found anything quite like the far infared mat
I immediately ordered another product thermogem fir pemf photon belt offered by the same company
Overview
- How are reviewers describing this item?
mat, new, great, quality and sent. - Our engine has detected that the listing/variation has anomalous review count history. Please review the historical review count graph.
- Our engine has detected that Amazon has altered, modified or removed reviews from this listing. We approximate total reviews altered up to 28.
- Previous analysis of this listing was an D grade.
- Our engine has profiled the reviewer patterns and has determined that there is high deception involved.
- Our engine has analyzed and discovered that 40.0% of the reviews are reliable.
- This product had a total of 441 reviews as of our last analysis date on Jul 26 2022.
Helpful InsightsBETA
Posted by a reviewer on Amazon
We bought this after a friend recommended amethyst heating mats to my wife who has serious back issues as well as heartcirculation problems
Posted by a reviewer on Amazon
I received the product very quickly and tried it immediately on the same night
Posted by a reviewer on Amazon
However the controller of the medicrystal mat was not working and the mat was not heating when i tried to use it the next day
Posted by a reviewer on Amazon
I contacted the company and told them what happened
Posted by a reviewer on Amazon
Went all out to make good on the item
Posted by a reviewer on Amazon
It came yesterday and when i went to use it the tongs on the connector from the power source are bent so will not connect to the power cord on the mat
Posted by a reviewer on Amazon
Today i received an email that they were sending me the higher grade model by fedex
Posted by a reviewer on Amazon
You are dealing directly with the firms ceo and get that level of service
Review Count History
Price History
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